Los Angeles, CA Cell Phone Store

Walked into this T-Mobile store looking to get assistance on several issues. Zach was extraordinary and amazing! He was very helpful, patient, knowledgeable, friendly, al ... more

Don't go here! Cold blooded vibes! Saul asked manager Katia if I can charge my phone. Katia said only if I fill out the review. I did. Then Katie said a few minutes late ... more

Jerry was very patient with my family and me. He was very knowledgeable and was helpful with upgrading our devices!

"Store Manager" Anthony here is RUDE & BEYOND UNPROFESSIONAL. Anthony is clearly hates his job and dismisses customers abruptly hanging up the phone. Anthony is doing T- ... more

Emergency phone charger search. This place helped me out with very reasonable price for my charger

Super kind and friendly after another store had me on the verge of tears. Thank you Josh

Amy is the best customer service person I know. She's is 5 star customer service.

Purchased my new moto edge plus Linda was very helpful and helped me set up my phone. She's very awesome and knows her job!

Measure he owns it or hes a manager there but he is running away from police currently

Good, friendly business as usual. Stopped by to pay my bill today and it was a pleasant trip after many disappointing stops to Metro near my place. Thanks everyone at Mu ... more

(Translated by Google) There they treat him well to one thanks for his kindness. (Original) Ahí lo tratan bien auno gracias por su amabilidad .

Very clean and covid-safe. GREAT customer service too!

I called 4 times spoke with 4 different employees. I was never called back about my order . Really bad communication here . Going to a real Verizon store . Worst custome ... more

I went to this TMobile store today to buy a new phone, being that the one I had stopped working unexpectedly. I walked out of this visit very happy and content due to the ... more

Carla has amazing customer service

Great service. Cheaper than Apple, but it does lack the seamless Apple service we have come to expect. I had my iPad repaired. Decide to save $170 and do it hear rather t ... more

Nice experience because all the employees willing to assist

The staff , particularily Rodolfo and the Manager , are of the highest level on the customer service scale !!

The male staff worker we worked with behind the counter was kind of rude! Had kind of an attitude. Plus I'm seeing a lot of products marked up. A Belkin USB-C car charger ... more

Great experience and great deals.

Awful service. Disconnected mobile data for no reason.

Bryan is the best he helped me out I ended up getting 2 phones and I'm gonna get cable next week

I personally don't have Boost but my best does. I took him to the one in the Los Feliz area and the girl was so sweet! She helped him with the phone he had and also f ... more

The best customer service

(Translated by Google) EXCELLENT SERVICE GRATEFUL FOR THE HELP PROVIDED BY MISS LIZ (Original) EXCELENTE SERVICIO AGRADECIDO POR LA AYUDA QUE ME BRINDO LA SENORITA LIZ

I feel so bad that I cant recall her name exactly but I believe it was Yuni or Yani who provided me with excellent customer service. I was fresh off a day of sea dooing t ... more

This is the best Verizon Ive ever been to. Kylie and her manager are super helpful and nice. They were a pleasure to work with.

They say there open but it's already been 10 mins waiting and still waiting.dont come exactly at 10 am

I came to this store with my grandmother because her phone wasnt working come to find out they took her payment and her account was not credited then this girl working he ... more

Michelle and Ignacio (sorry if I spelled that wrong) were very friendly and patient with my questions and helping me set up my phone. I recommend coming here if you'd lik ... more

I went yesterday with two employees at the time and the lady who was there was extremely rude when the other gentleman was attending me. It was the worst experience I've ... more

(Translated by Google) Previously I had a very effective service with Boost the network. This place has a lot of stasion ... personally I have been here since 1995 when I ... more

Fuxk this T-Mobile STOREAll rep they're RUDEDon't know how to treat customers Do not go to this Location 928 s western Ave ste 151 Los Angeles caRep name Briant H ... more

Oh great service

They get 1 star because i HAVE to! The management eill yell you anything to get your business! They were so nice and friendly while bold face lying to me.. i have been qu ... more

Good prices and good service

This is the first TMobile that REQUIRED personal information instead of the TMobilr Tuesdays app... what's the point of the app??? Only location that demands personal inf ... more

Does not answer phone during biz hours

Todos los empleados en esta tienda son muy amables. Luisana me ayudo con mi telefono y es una seorita siempre dispuesta a ayudar. Esta tienda es la mejor tienda para comp ... more

Yesenia was extremely polite and knowledgeable in helping me with my new phone. She clearly answered all my questions. She was a great help!

(Translated by Google) Very good service and very attentive to the excellent customer (Original) muy bien el servicio y muy atentos con el cliente exelente

Those girls there are great very professional I love there customer service skills

Worst customer service. Rep showed no interest in helping.

What a nightmare! Very inexperienced staff. Best to go to a different store to get the appropriate information about T-mobile services, and otherwise it will cost you e ... more

I’ve been with Metro for a while now and going to certain stores are always a pain! Buttttt this location knows their stuff especially when I was helped by Maria. She i ... more

I went to this store and they aren't very kind and had no patience so had to go to another store that did help me with all my concerns

I purchase a new IPhone and two iPhone watches but they give the wrong color and when I got back to the store to change it the saler did no work that day so the other cus ... more

Muy buen servicio

Super fast, reliable, and efficient.