Verizon

Sam Felderman _{on Google}

Mar 30th, 2024

Jerry was very patient with my family and me. He was very knowledgeable and was helpful with upgrading our devices!

Ezio Cristalli _{on Google}

Mar 7th, 2024

WORST CUSTOMER SERVICE. AVOID THIS STORE AT ALL COSTS. Do not shop here, it's not even a "official" Verizon store, just an authorized dealer and they do not care about helping you at all.
I had an online order (new phone) for pick up in this store and they gave me a previously open box. When I returned to the store to return/exchange they said they could not do anything about it and would not try to offer any help or solution.

Josh _{on Google}

Mar 2nd, 2024

The folks in this store do not know what they are doing

Caliban Nemo _{on Google}

Feb 20th, 2024

I don't typically write these but needed alert people to these scam artists. This is not Verizon, its actually an authorized dealer named Victra and they will charge you for services that are free at an actual Verizon store and flat out lie to make a sale. I went to transfer my service on an current phone to a new one I recently purchased. These guys claimed that my current plan would not work with a new phone - and I needed to change plans. I asked them multiple times about this and they firmly restated I needed a new 5g plan to work with a 5g phone. That was the 1st lie - as the Verizon store later confirmed. The second lie was trying to convince me I needed to pay a fee to switch my number. I did this for free a number of times before at a proper Verizon store. When I asked why I was paying a fee, that's when they admitted they weren't an actual Verizon store - yet the design and uniforms inside the space is definitely set up to fool you into thinking otherwise. I said I'm gonna go to the actual Verizon store and they got desperate- Their manager Marquis stepped in and said their fee was $40 and that if I went to Verizon the fee would be $50 - lying through his teeth. Don't be tricked by their pleasant demeanor these guys are scamming so blatantly I will be reporting them to the Better Business Bureau