Hayward, CA Shoe Store

I'm a plus-size woman so anytime I go into a store I do have a tendency to just walk into torrid even if I'm not going to purchase anything. For one thing. If a store has ... more

The customer service is good, but for such a good size store it always looks so empty and bare. Not much variety in clothes or shoes. Especially compared to all the other ... more

HORRIBLE!!!!! Customer service today. Went to go buy some vans and took over 20 mins to get from the back THEN the cashier did NOT say 1 WORD to me. NOTHING!!. Grabbed my ... more

Bunch of young kids who dont know anything about customer service twice I got wrong size shoes and today I received two right shoes

Came into this location looking for a specific pair of shoes for the kid and was excited to see that they had it (we looked at 2 other stores in San Jose and couldn't ... more

If the review was solely based on inventory I would give 5 starts however customer service sucks thats why I wont be shopping here anymore. They dont greet you when you w ... more

Most of all, my gym, planet fitness is in Southland mall.

They didn't have several shoes that were acceptable to me in my size.

I like the way they folded the clothes in the bag, very neat. So many cute clothes at great prices! I have a 14-month-old grandson and I will be shopping there frequentl ... more

I always like coming to this Big 5 in Hayward. Plenty of parking there has been this young man named Sam he been there for a while now . I think he is the manager now . ... more

Real experienced proffesional and kind people they were very knowleadgeable and helpful and prices are great..

Visited Hayward Southland's Journey store and Nina is simply AMAZING. i had a rough day yesterday at work & life itself. So i had an awesome retail therapy session with h ... more

Just started following them on Instagram and was about to make my first purchase until I saw some of the comments from other customers and I think I'll pass on following ... more

I’ll be a returning customer for sure

Its a big store!

Great shoe selection not alot of the same

Super

The cashier who helped me is very rude, it seems that the only thing she doesn't want to do is be there... very bad service...

Ugh everything is very cheap

Reshini (Indian middle aged woman) rude and extremely disrespectful. Reshini has several bad reviews on google so I contacted Ross/DDs and took further action to file for ... more

Suck

Not sure if it was the Store manager or supervisor...I ask him where's the S.F 49ers clothing,accessories etc. He told me he only carries Raiders....in other words he doe ... more

Couldn't ship shoes to exchange for a bigger size