Tri Counties Bank

Since I have moved to Folsom I have encounter a very rude teller. They need to have training on how to assist people of Native American tribes and their percap checks and what they are so they can better assist.
Feb 22nd, 2023

Not happy at all, my Dad past away last year I became the executor as being the only child, my Dad had his house financed through Tri County, I went in with my paperwork to get my Dads morgage information so that I could get my Dads taxes done, I was met by a frowning face ass. Branch Manager by the name of Kimberly Robert's who said there was nothing she could do, after standing there arguing with her for about 30 minutes, I left went to another Tri County and got everything done, Tri County I believe is a good bank, but like all companies there's bad apple's
Apr 8th, 2021

Sep 23rd, 2020

Stay away from this bank. People working here are good but ultimately the banking with TCB will be an unwise decision and pain in the a**. First thing their interest rates are higher than any other credit union, HELOC are 1.5 higher than prime rate, no notification system, very slow in loan processing. They increased my hazard insurance a lot. I paid off 25k in less than 10months, maintaining 0 balance for more than 3 months now, They screwed my credit report for an yearly loan maintenance fees ($70) which was due. No notification, no recovery call, simply report delinquent and I lost 95 points FICO. I would never ever suggest this bank. Dec'2023, the branch staff did everything they could to fix my situation but damage is already done. Looks like, this is all the Backoffice or servicing team fault, but the FACE off the bank are the staff at branch do not have much control on this. Bumping my rating to 3 as the branch team reached me couple of times to do their best to fix the process issue. Hope TCB will learn and get better on critical customer communications.
Dec 15th, 2023

Aug 31st, 2020