AmeriGas

Really terrible customer service! Use any other company.
Jan 8th, 2023

Oct 2nd, 2022

Mink Creek homes colfax. Amerigas used to have customer service. Our contract is expired for our community and they make it impossible to talk to a manager. 5.19 a unit was the charge for propane on our last bill. Very disappointed and looking for a new company for 99 homes.
May 13th, 2022

Such a bad company. Cant keep thier word on delivery date . 3 weeks behind and still no eta of delivery . Would highly recommend taking ur business elsewhere cuz i will never use them again
Feb 27th, 2022

Beware of this company! We bought our home and moved to Auburn in 2017. The property came equipped with a 500 gallon AmeriGas tank that was servicing the house and an out building. I had never lived in a home that required propane deliveries and I wasn't sure how it worked. I called them and was told that after providing them with my social security number and after passing a credit check, they would set me up with an account where they would periodically show up to top off the tank. They would then bill me accordingly. I asked if I could just pay for a delivery using a credit card as needed over the phone. The representative said that that was possible but encouraged me to sign up for their plan. The quoted price per gallon seemed high but we need to heat our home. Over the years I learned that AmeriGas uses a tiered pricing plan and that they will always lead with their highest price. They will only offer a lower price when you complain or threaten to quit them. I called each of the propane companies that service my area and I was horrified to learn that I had been paying as much as a dollar a gallon above what other companies were charging. Over the years I had over-paid thousands of dollars. I called a competitor with excellent customer reviews and within days I had been effortlessly switched over. I then called AmeriGas, paid the tank rental fee and closed my account. Two months later I received a bill from them for one hundred dollars. This was a ridiculous charge compensating them for picking up their own tank. Needless to say, I will not be paying that bill. I have since been receiving additional bills charging the hundred dollar tank pick up fee plus a $36 monthly late fee. Now I have been receiving harassing phone calls from them demanding payment. This company is beyond galling. Avoid them!!!!
Oct 14th, 2023