Mission Fed Credit Union

I just want to take the time to shoutout Susan Ybarra for being such a wonderful service to me not only today, but throughout the years here at Mission Fed. Im currently dealing with potential scam and the headache of closing accounts, transferring loans, etc. Susan made sure to check all options for me to try to make this situation as easy as possible on me. She has always made me feel at home and very comfortable with my financials. I truly am so thankful for all of her help & efforts! -Daisy
Sep 19th, 2023

I've been in twice, and my wait in line is terrible!! 20-25 minutes on both times! Very disappointed!
Feb 10th, 2022

Feb 7th, 2022

This is the second of such letters I've emailed with no response. Just so you guys are aware. It's this dismissive attitude that kept me from being a regular customer with your bank. If it had not been for that loan. I would have closed this account and it would never have happened. I still don't fully understand why either bill was paid. And seriously. $15 drops my score 80 points on one report, you misinformed again and put that highest balance was $300 and you guys don't even write me back at this point. I'm going to be extremely vocal about mission federal through, misunderstanding and misinformation had helped stall my personal credit after I fought the last year to get it fixed, amid the fallout of the pandemic, hindered my business because of how my personal credit effects me establishing business credit. All over $15 that in my opinion should never have been charged. And I can't even get a response like I was promised by your employ.
Jan 7th, 2022

Dec 31st, 2021