Chula Vista, CA Cell Phone Store

Please be aware of how much you are being charged! The owner charged me for a cable box that was never in my bag, when I went inside to ask why he charged me for somethin ... more

Excellent

Worst customer service ever!!

Excellent service , very professional. I personally felt like I was the only customer in store while the store had several other customers

Service was great. They had the iPhone in stock that I needed when other stores were out of stock. Will always come back!

Edgar was superb!!

Such a great idea to have a shop like this in the neighborhood! They fixed my phone the same day! Who fixes electronics in one day??? Definitely recommend!

not worth a single star

It took over 2 months for my phone to even be activated. They initially sent me the wrong type of SIM and had me pay another $35 for the correct one. My brand new phone i ... more

Employee David watched football on his phone while he helped us and that wasnt that bad. But he was so eager to go back to kicking back that every time I asked a question ... more

As with most metro stores these days, the employees are not properly trained and basic equipment in the store, like a computer and mouse, may or may not work at all. It s ... more

I went to the store to get a prepaid SIM card for abroad. The employee in the store sold me a card for 50 dollars and wanted to activate it. He was unable to activate the ... more

Liliana was great help excellent service

Was amazing even gotten fixed days earlier than expected

Went with my girlfriend and my roommate cuz they needed new phones. Stephanie helped them through the whole process and was very patient and knowledgable

Great costumer service!!!!

The customer service is aweful. They dangle products in front of you and then they back out. They promised us a phone and then changed their mind after they had run credi ... more

They're always helpful

Horrible experience because my cell phone number end up restricted. I went to AT&T corporate to correct the problem. Which I end up changing into a new phone number.

I was fascinated by their attention and interest in my needs and they offered me a plan that was suitable for me. I truly recommend them and I congratulate Norma for her ... more

Ravyn fast & efficient! Great service!

Terrible customer service

Jay is very professional, polite, patient and knows how to treat a customer

My visit at&t was great, Leah G was the rep to help me great attitude, communication and very helpful. The reason of my visit was because re connect my e-sim with my iPho ... more

LISTEN! When I tell you PAOLA went the extra mile in her service. She demonstrated exceptional dedication, provided outstanding service that went above and beyond what wa ... more

Ok

Went here last week to switch my phone service and the first time Denise was nice and helped me out but I had to go back to get my phone number ported over. I went back a ... more

Muy buen servicio

Very excellent customer service, very friendly, I always buy my items for my cell phone there, of good quality and good price, well recommended and good at fixing whateve ... more

Purchased a phone and wanted to process a return because I no longer need it. They ended up charging me a set up fee and a restocking, for $70. That is overpriced and I w ... more

Reliable and reasonable. Been going here for years and get the best service

Great services and selection! Omar was helpful and positive. Thank you!

Excellent, thorough and friendly service. Fast turn-around and reasonable repair rates. Ive been doing there for years. Thanks again, Roger!

(Translated by Google) Excellent service (Original) Excelente servicio

Had a really good experience here.

Great store

The metro-t mobile on Broadway was just a dream come true! We were in and out in 20 minutes with the most pleasurable woman with a permanent smile. She was so kind and po ... more

Employee is rude and leaves store at random times. You can do slightly better at the other locations. Don't expect great service.

I am very happy with the treatment they have given me at the Chula Vista store, thanks to Alessa and Jaime they always help me on every visit.

Great customer service very helpful

Didn't take thumb print

Did a price lock of $20 before going to the kiosk. When submitting the device after entering the drop off code it kept stating it couldnt confirm the device condition/inf ... more

Very rude staff.

Great customer service

I bought an IPhone 12 and they were very attentive and helped me get the best option and friendly

The staff was really friendly and let me know about some awesome deals in the store.