Chino Commercial Bank

Poolladyca _{on Google}

Dec 14th, 2023

Great customer service

Justine _{on Google}

Jun 18th, 2023

The service was terrible if I could give it a 0 I would. But I have been cashing my checks there for half a year now and like my usual routine I went today and the new girl they hired from the Ontario office was flat out rude to me. Ive never at a bank dealt with this kind of service which was really disappointing. The supervisor didnt even bother checking to see if Ive deposited there before which the teller told me thats what they do. But instead they just kept saying theyve never seen me and told me They dont need to cash my check period. From the supervisors ANNAs mouth just rude and denied me service and I go every Wednesday. She told me she did not like Mexicans and our presence was not welcomed to go back to Mexico which was so awful to hear never in my life have I been told that I tried to call back to maybe resolve the situation and Anna again talked over me and hung up on me. DO BETTER ANNA how dare you be racist and rude to someone who has been going to that bank for awhile.