Wells Fargo Bank

I came for my CD account. It was JOSEPH CARIASO who assisted me. I am not a numbers guy, so I was accompanied by my niece to assist me. It was not necessary, after all, because Joseph was so patient and explained stuff in a way I understood. He is very pleasant, friendly, and accommodating to my queries. We did not in the least feel that he was hurrying us up. And of course, he is very knowledgeable. Next time I come, I will ask for him. Though I am sure everyone in WF is as good.
Mar 17th, 2024

This location has poor personal banker customer service. The personal bankers at this branch are focused on scrolling through their phones rather than assisting customers who are waiting, & instead usher you to make an appointment for another day so that they do not have to get off of TikTok and service customers. This branch is also racist and discriminates on how they will greet and handle customers that are not of Caucasian descent.
Jan 6th, 2024

This has to be the worst bank Ive ever been to. Not only do they lie to your face the customer service of management is horrendous. Dont bother to complain to customer service, they will listen to your sad story apologize make promises that never happen. This branch has cost me loss of money and hours of stress and aggravation because they are incompetent. I am done with Wells Fargo. I dont know what happened to them but they are so terrible. I will never bank there again . I was a business customer
Jan 1st, 2024

Wells fargo is going down hill. They closed the one in lakewood and now the only wells fargo bank has ONE teller working the front desk and a long line. The irony is how many employees are not assisting customers and ignoring the line. Good job wells fargo on your hiring ability.
Nov 3rd, 2023

The worst wellsfargo team beginning from the manger. They refused me getting a penny after I deposited State awarded cheque. After reaching out the regional manger, they called me and gave me what I wanted. They closed the branch earlier than the opening hour and claimed they dont have enough manpower to do the job. They should post notice so that we are aware and plan ahead or go somewhere else to get the service. Besides, horrible customer care. I wrote this because I expect more from them and this is the nearest bank for me. Maybe I should consider closing it all!
Oct 29th, 2023