U.S. Bank Branch

Raymond Le _{on Google}

Jan 13th, 2024

Can't use your own money they want to control it once you deposited in there.

Gerald Koelzer _{on Google}

Aug 2nd, 2023

This branch is located directly north of Vons in the shopping center, right next to Vons, NOT INSIDE THE STORE.

Arkan Ali _{on Google}

Jun 10th, 2023

They are taking over Union Banks which means taking people's money and splitting them between the tellers. I am being racially profiled at the US Bank in Bakersfield on Coffee Rd. I don't know why the tellers aren't letting me talk to any managers at the branch. I have an ongoing fraud issue that's easily can be resolved, but the tellers keep telling me that they don't have any managers at the branch. How can a bank function without any management? I have a feeling that the manager is teaching the tellers to tell me that so I can give up and the tellers split my money to each of themselves which is stealing customer's money. This is so unprofessional and it has to be because I'm middle eastern not white. I called the representative phone number and they said only the branch manager can help me with my fraud issue. So, I'm not understanding how am I going to get my issue resolved if tellers are refusing to guide me to a manager and not doing their job according to US Bank business standards.

Michelle P. _{on Yelp}

Nov 7th, 2022

Very concerned about safety of my deposits and transactions after they lost a 600.00 deposit of mine then took several days to return my full deposit. Then shortly after that their new and improved automated system posted all of mine and other customers tranansactions as returned including deposits. Today again a recurring auto pay was returned according to my call with their automated system. Call with a human said it was paid. That's 3 very concerning issues with them in the last 3 or 4 months and I am not done. I called to double check that they took coins as well as paper for forienge exchange, as my bank is 8 miles from my home. The lady at us bank called my branch  (the only branch on coffee in bk) to make sure. She said yes they told her yes they do. I Drive downtown to exchange a few Austrian euros and am told they don't them. Questioned like a thug, my teller goes to inquire with the manager who just spoke to a US bank advisor on the phone less than an hour ago. She returns to our window and says They did not receive a call about foreign currency from any US bank employee. And I has to return home with my Euros. After also answering how I got them atleast 3 different times. This is how they operate. I only had less than 200.00. In Euros that my relative in Austria sends the kids. Oh they demanded to know where our relative acquired them also. Again like thug. Anyone have any recommendations out their. I need a better experience with money and banking.

Ramon Arnold _{on Google}

Oct 11th, 2022

The worst customer service in the world take your money elsewhere terrible bank