Arcata, CA Financial Services

Michelle and Kerri are very knowledgeable, helpful and approachable, very willing to help. Very much appreciate Thier friendliness, professionalism and Thier services. Th ... more

The girls (Michelle and Kerri) are always friendly and helpful.

My fiance went here and the two lovely ladies in there were amazing and quick at helping her get the fullest refund possible! Highly recommend!

I'm very confident in Bryan and his team. For those seeking hands-free retirement management; you couldn't find a better local advisor.

Scott is an awesome asset to this bank. Knowledgeable and friendly. He takes the time to get to know you and find your needs and quickly helps find the right solution's.

I have had no problems with customer service. I live in Loleta Ca

Vincent was great! Very knowledgeable and friendly.

Every experience working with Mandala has been positive, professional and discreet. I know my privacy is respected, and when tax season comes around my taxes are in the h ... more

Very nice and attentive staff. Helpful and sweet. Thankful I started banking with them.

Helpful

Atm inside of 76 mini mart

ATM is always broke....they say it is because there is no one to fix it. The dancing/stoned security guard is great...not secure but great

One of the only places in the area that still handles Western Union transfers in store.

Overpriced

Jordyn Davis is simply amazing. The attention to detail and communication are excellent. So happy to have this team in my corner for taxes.

ATM and NFC do not work. Waste of time

Charges a fee to use. Toni's now accepts cards

Very nice staff always helpful

Very nice and attentive staff. Helpful and sweet. Thankful I started banking with them.

Everyone there is great and Mandala has helped me, not just with my personal taxes, but also with business tax matters. Always happy to help when I can't figure things ou ... more

Makes my life easy. She does my payroll so I can spend my time doing other important things.

They said not allow you to pay off your car payment with your debit card. They call before your payment is due and demand for money. They threaten to add more fees if you ... more

ATM has a functioning NFC but only to chase card holders. East of time

The employees are nice. The inside of the lobby is nice. You can exchange cash for quarters even if you do not have an account at the credit union.

Really poor customer service, they were willing to help until I told them I just had a few questions about back taxes at which point I was told no one could help unless I ... more

Contactless ATM almost works but errors at the end of transaction

The morning guys are simply the best. The older white gentleman with the white hair has been working there forever. He's our favorite

I like supporting local credit union, but the customer service with this company really stinks. Ive been hung up on, degraded, and generally disappointed with the custome ... more

Absolutely the worse branch of all the Coast Central offices. Only really takes one bad actor to make the rest look bad. Honesty and trustworthiness are attributes all sh ... more