Edible Arrangements

gary amrine _{on Google}

Mar 30th, 2024

I just received an arrangement for my birthday and it was spectacular. I apologize for not posting a picture, but it was so good it was eaten before anyone had a chance to take a picture. I know I will be using them to send gifts in the future. I would like to thank Breanna at edible arrangements and Paul the driver for making this a special day.

Therese T Yoo _{on Google}

Mar 18th, 2024

I wish I had read the reviews. I have ordered at the Tustin location many times without issue. I placed an order two days in advance. They did not even attempt delivery on the day it was to arrive. They did attempt delivery the next day but the recipient was not home. She called the next day during business hours and left a message but no one called back. Poor service especially for a business that is supposed to come thru and deliver for special occasions. I have wasted a lot of time trying to contact them. Once I did, they said they would only refund 80%. Avoid at all costs.

Elbert Ma _{on Google}

Mar 16th, 2024

Garbage. Ive been calling since 1 pm and they said the gift was in transit. Called at 4 and the same information was given that he was in transit. At 6 pm they said the driver was in Tustin and going to me next. Lies again. She put me on hold and then told me the driver needed to pick up the order at the Anaheim store then go to me. He was ten mins away from the store and so Im guessing he should be here within the hour. We have dinner reservations tonight and edibles really didnt come thru. Very disappointed , very unprofessional. Can I even get a refund? Its 7pm and Im about to leave to dinner without my flowers for my wifes 30th birthday. Not getting lucky tonight. Thumbs all the way down

Nikki Rendell _{on Google}

Feb 27th, 2024

I would rate 0 stars if I could. I ordered a Valentines Day platter and paid extra for same day delivery. I heard nothing on Valentines Day about my order. I checked the following day and it still hadnt been processed according to the website. I called the store today (the day after the latest it was supposed to be delivered) and was informed the order was sent to a different store (again, no notification of this). I called that store (Anaheim location) twice and couldnt get ahold of anyone and never received a call back but was told by the former store it would be delivered today. 6 PM hit- still nothing. I drove to the Anaheim location and was informed the driver had been in an accident. I never received a call about this. If I had, I wouldve picked up my order on Valentines Day as I live six minutes away. I would like to add my fianc tried to order an arrangement recently and got the same response from an out of state store that the delivery was late due to the driver being in an accident. I am extremely disappointed and cannot understand why you would not inform customers the delivery would be late. Its not like these platters are cheap. I dont think I will be using Edible Arrangements again. If you are still waiting on a recent order from this store, I would suggest driving there and getting it yourself because otherwise I would give up on expecting it to be delivered. I had to ask for my delivery fee to be refunded. It was not offered by the employees nor was any other type of compensation.