Fayetteville Tire & Auto

Great place to take your vehicle, trustworthy and friendly, great customer service and Mike is the Best!!!!!! And so is Chad
Feb 21st, 2024

Feb 6th, 2024

Mike, Chad, and the crew here are honest, fair, and stand by their work. We've used them for years. Today we took our 2007 Honda to them after the dealership told us the repair for the battery replacement and positive cable would be over $1200. These guys fixed the cable connector, retested the battery, and we drove away happy after spending less than $30 on the repair. The photo with the highlight is the estimate from the dealership. The other is our final invoice from FT&A
Feb 4th, 2024

Dec 14th, 2023

Updated 12/20/23-Make sure you check the owner response below: "apology" that does not address any safety protocols to prevent these incidents in the future. Saying "oops sorry for the mistake" just doesn't cut it in these situations. Beware!! Be extremely careful if you choose to trust this location. Unfortunately after replacing my brake pads and an oil change, my drivers side lug nuts were not tightened down, at the admission of FT&A. They said they were able to watch back footage and see the technician "get distracted and forget to tighten them". This is wholly unacceptable. This "distraction" could have led to a catastrophic accident that could have killed both me and my passengers. The best they could offer me for my near-accident is a free FUTURE oil change. You read that correctly-not a refund on the oil change or other repairs they did before their mistake! A FUTURE oil change to a business that I have absolutely no trust in. No refund of any kind on the work they did prior to letting me drive onto the interstate with a loose wheel. No mention of implementing safety protocols to prevent a dangerous mistake like this in the future. I have lost trust in them and highly recommend that you avoid them for your own safety. (I would have not left a review had the situation been PROPERLY amended, until that happens the review will stand). We are thankful that there was not an accident as a result of their carelessness.
Dec 28th, 2023