Protection 1 Security Solutions

Aaron Jackson _{on Google}

Nov 7th, 2023

Our property was broken into and the alarm system didn't alert anyone. Overall the system doesn't work properly. They say it's a cell tower issue but they make no effort to adapt their system so that it actually does provide protection.

Gabriela Quintana _{on Google}

Mar 13th, 2020

Every time i call is always a bad experience! As soon as my contract is over i am disconnecting it! That 3rd party they have horrible customer service..

John F. _{on Yelp}

Jun 26th, 2019

Do not get service with these guys.  The equipment is junk and there is a they put you into a three year contract.  It's costing me $700 to get away.  Just stay away.

Brandon Z. _{on Yelp}

May 1st, 2019

Very bad customer service and representative was rude. Beware as they give you account level access without proper verification.

Adriana T. _{on Yelp}

Jan 1st, 2019

If I could give this company zero stars I would. Such a huge mistake using Protection one. We had them for a year in our home had some issues with the alarm dropping reception and trying to charge us for things we shouldn't have been charged for. I called to ask questions and the charges were dropped. We ended up moving and wouldn't allow us to move our alarm even though they have a portable option. They wanted us to sign an even longer contract then the one we were already in. Over 3 years! Absolutely insane. Customer service could care less and are so rude. Didn't give any options but to cancel and pay them $750.