Bank of America (with Drive-thru ATM)

Charles P _{on Google}

Oct 23rd, 2022

What a dump. Lobby closed all pandemic long as far as Im aware. Wall ATM out-of-order for weeks. And now the drive-thru ATM is busted too.

Bill R. _{on Yelp}

Sep 14th, 2022

I had a problem with a recent deposit.  Car payment was due, account balance fell to a low amount, and deposit was delayed for some reason.  Lowen Jones to the rescue.  He was understanding and very knowledgeable,

Marjorie D. _{on Yelp}

Aug 7th, 2022

The fifth or sixth location I have called in Scottsdale, and ALL of them are closed.  WTF?  How are they still in business?

Mark H. _{on Yelp}

Jun 27th, 2021

Nick was awesome. I believe he's a personal banker . He was helpful and respectful. He will Amazing at anything he decides to do. He represents Bank of America very well.

Amorette Rinkleib _{on Google}

Jan 29th, 2022

This location has been closed for several months now due to the pandemic. I received ZERO notice about this, and only found out recently on their website when I tried to make an appointment to access my safe deposit box. In order to access my safe deposit box, I had to submit an appointment REQUEST by email. After sending my appointment request, I received an auto-reply advising it takes 1-3 business days for them to respond. After 1 business day of hearing nothing, I called customer service. They advised that although my request would be escalated, it STILL may take an ADDITIONAL 2-3 business days for someone to reach out to me just to SET UP an appointment. They also advised that it could be days or weeks before the first available appointment because arrangements need to be made for a guard to be on site. It would have been nice for BoA to provide box-holders notice of their intention to "temporarily" close this branch and advise that it could take weeks before getting an appointment to access safe deposit boxes. I'm sure the lack of notice was intentional on their part to avoid customers from emptying out their boxes and cancelling their box rentals.