Pool Shop Service & Repair

Hours

Sunday:
10:00 AM - 3:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM

Chamber Rating

4.5 - (48 reviews)
39
3
0
1
5
Read Our 48 Reviews

Chamber Rating

4.5 - (48 reviews)
39
3
0
1
5
  • Hemi Bhatnagar

    I called to get an estimate on a pool pump replacement for a 1.5hp pump (which failed after 28 years!). Over the phone - gave an estimate of about $1600. Also, can I get a card on your file, we wont charge anything but its just for future. I got a quote for $2700 and when I refused to move forward, they charged me $75 and a very interaction. Very poor customer service. Beware with these guys - everything in writing and zero trust interaction, if you must interact with them. If there was to be a $75 charge, they shouldve told upfront. There are many honest businesses who provide estimates as part of their sales process. This is bait and switch. Rude unprofessional. Buyer beware of this business.
    Nov 17th, 2023

  • Constance Pharr

    The best!!! Great prices and conveniently located. Dominic was informed, helpful, friendly, and carried the tub of chlorine to my car. Ill a regular customer here!
    Sep 2nd, 2023

  • Mandi Atlas

    Life savers! The staff is extremely helpful and friendly. We were able to fix our problem at a fraction of the price. 10/10 would recommend over big name stores !!!
    Aug 10th, 2023

  • Rick Cowan


    Aug 6th, 2023

  • William Piala

    Awesome customer service. Great prices! My #1 pool supply store for now on!
    Jul 5th, 2023

Read Our 48 Reviews

About
Pool Shop Service & Repair

Pool Shop Service & Repair is located at 3636 E Ray Rd #10 in Phoenix, Arizona 85044. Pool Shop Service & Repair can be contacted via phone at 480-759-9965 for pricing, hours and directions.

Contact Info

  •   480-759-9965

Questions & Answers

Q What is the phone number for Pool Shop Service & Repair?

A The phone number for Pool Shop Service & Repair is: 480-759-9965.


Q Where is Pool Shop Service & Repair located?

A Pool Shop Service & Repair is located at 3636 E Ray Rd #10, Phoenix, AZ 85044


Q What is the internet address for Pool Shop Service & Repair?

A The website (URL) for Pool Shop Service & Repair is: http://www.poolshop.us/


Q What days are Pool Shop Service & Repair open?

A Pool Shop Service & Repair is open:
Sunday: 10:00 AM - 3:00 PM
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM


Q How is Pool Shop Service & Repair rated?

A Pool Shop Service & Repair has a 4.5 Star Rating from 48 reviewers.

Hours

Sunday:
10:00 AM - 3:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM

Ratings and Reviews
Pool Shop Service & Repair

Overall Rating

Overall Rating
( 48 Reviews )
39
3
0
1
5
Write a Review

Hemi Bhatnagar on Google

image I called to get an estimate on a pool pump replacement for a 1.5hp pump (which failed after 28 years!). Over the phone - gave an estimate of about $1600. Also, can I get a card on your file, we wont charge anything but its just for future.
I got a quote for $2700 and when I refused to move forward, they charged me $75 and a very interaction. Very poor customer service.
Beware with these guys - everything in writing and zero trust interaction, if you must interact with them.
If there was to be a $75 charge, they shouldve told upfront. There are many honest businesses who provide estimates as part of their sales process. This is bait and switch. Rude unprofessional.
Buyer beware of this business.

Business Response on Google Nov 14th, 2023
You called and scheduled a job for a technician to come out to your home to diagnose your pool pump. A service call is $75 and that is stated at the time the job is scheduled and the credit card is collected from you. While on-site we advised that the pump was not repairable and you would need a new one. We then emailed you a fair quote for a new replacement pump. You advised it was not the correct size pump based on the pump you had installed 28 years ago and you wanted a smaller pump than what your setup a-lots for. The $75 was charged because a technician came to your home to work on/diagnose your pump. Not because you did not have us install your pump. A copy of your invoice was also emailed to you.

Constance Pharr on Google

image The best!!! Great prices and conveniently located. Dominic was informed, helpful, friendly, and carried the tub of chlorine to my car. Ill a regular customer here!


Mandi Atlas on Google

image Life savers! The staff is extremely helpful and friendly. We were able to fix our problem at a fraction of the price. 10/10 would recommend over big name stores !!!


Rick Cowan on Google

image


William Piala on Google

image Awesome customer service. Great prices! My #1 pool supply store for now on!


Load More Reviews

Overall Rating

Overall Rating
( 48 Reviews )
39
3
0
1
5

Write a Review

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