Hours

Saturday:
11:00 AM - 9:00 PM
Sunday:
Closed
Monday:
11:00 AM - 9:00 PM
Tuesday:
11:00 AM - 9:00 PM
Wednesday:
11:00 AM - 9:00 PM
Thursday:
11:00 AM - 9:00 PM
Friday:
11:00 AM - 9:00 PM

Chamber Rating

4.3 - (39 reviews)
28
4
1
3
3
Read Our 39 Reviews

Chamber Rating

4.3 - (39 reviews)
28
4
1
3
3
  • Jo Thomas

    I shop here often, tonight I was ready to buy 2-3 pairs of shoes as Christmas gifts but to my dismay the customer service wasnt great. Lexie didnt seem to want to help, she was engaged in conversations with other employees at the front counter when I needed a second assistance, I had my phone out when I stated, Could you take a look at this (screenshot of another pair of Converse I needed) and glanced at Mora (sp?) and rolled her eyes and Mora (sp?) giggled at that. If this is the type of behavior given to customers I sure didnt want to spend my money here. I returned the shoes and walked out the store, turned around to see both engaging other customers in the store talking about the incident. This definitely was frustrating to see. If they dont like being in customer service positions then they should be elsewhere!
    Jan 6th, 2024

  • Ashley Gray

    I called in a panic at because unfortunately my order got canceled, Zoe picked up the phone and reassured me that we would get it taken care of and that she did!!!! Zoey is an amazing asset to this store, the customer service I received was impeccable.
    Dec 16th, 2023

  • Kandiss Tschida


    Dec 6th, 2023

  • Christian Mosqueira

    Nice
    Oct 5th, 2023

  • Azizul Haque Tutul

    Nice product
    Jul 7th, 2023

Read Our 39 Reviews

About
Journeys

Journeys is located at 21001 N Tatum Blvd in Phoenix, Arizona 85050. Journeys can be contacted via phone at 480-563-8499 for pricing, hours and directions.

Contact Info

  •   480-563-8499

Questions & Answers

Q What is the phone number for Journeys?

A The phone number for Journeys is: 480-563-8499.


Q Where is Journeys located?

A Journeys is located at 21001 N Tatum Blvd, Phoenix, AZ 85050


Q What is the internet address for Journeys?

A The website (URL) for Journeys is: https://www.journeys.com/store/journeys-desert-ridge-marketplace


Q How big is Journeys?

A Journeys employs approximately 20+ people.


Q What days are Journeys open?

A Journeys is open:
Saturday: 11:00 AM - 9:00 PM
Sunday: Closed
Monday: 11:00 AM - 9:00 PM
Tuesday: 11:00 AM - 9:00 PM
Wednesday: 11:00 AM - 9:00 PM
Thursday: 11:00 AM - 9:00 PM
Friday: 11:00 AM - 9:00 PM


Q How is Journeys rated?

A Journeys has a 4.3 Star Rating from 39 reviewers.

Ratings and Reviews
Journeys

Overall Rating

Overall Rating
( 39 Reviews )
28
4
1
3
3
Write a Review

Jo Thomas on Google

image I shop here often, tonight I was ready to buy 2-3 pairs of shoes as Christmas gifts but to my dismay the customer service wasnt great.
Lexie didnt seem to want to help, she was engaged in conversations with other employees at the front counter when I needed a second assistance, I had my phone out when I stated, Could you take a look at this (screenshot of another pair of Converse I needed) and glanced at Mora (sp?) and rolled her eyes and Mora (sp?) giggled at that. If this is the type of behavior given to customers I sure didnt want to spend my money here. I returned the shoes and walked out the store, turned around to see both engaging other customers in the store talking about the incident. This definitely was frustrating to see. If they dont like being in customer service positions then they should be elsewhere!

Business Response on Google Dec 17th, 2023
We would like to extend our sincerest apologies for your negative experience. We always strive to provide the best service possible, and we appreciate your feedback. We would like to ensure that the correct individuals are made aware. At your convenience, please contact us at [email protected].

Ashley Gray on Google

image I called in a panic at because unfortunately my order got canceled, Zoe picked up the phone and reassured me that we would get it taken care of and that she did!!!!
Zoey is an amazing asset to this store, the customer service I received was impeccable.

Business Response on Google Jan 2nd, 2024
Thank you for sharing, Ashley! :) We appreciate your kind words and are so happy to hear that you had a fantastic experience with Zoey. Please feel free to contact us at [email protected] with more details so we can pass along your feedback!

Kandiss Tschida on Google

image

Business Response on Google Nov 24th, 2023
Thank you for your review!

Christian Mosqueira on Google

image Nice

Business Response on Google Sep 18th, 2023
Thanks for your review, Christian! We always appreciate feedback from our customers!

Azizul Haque Tutul on Google

image Nice product

Business Response on Google Jun 23rd, 2023
Thank you for leaving your valuable feedback. We are glad that you liked our product!

Load More Reviews

Overall Rating

Overall Rating
( 39 Reviews )
28
4
1
3
3

Write a Review

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