FedEx Office Ship Center

My experience had nothing to do with the employees or the store itself. The store was clean and the employees where helpful. My problem is that some people want to talk to a actual person and make sure their issues were addressed. It seems the people in the store have very little abilities to do so. All I wanted was to check on the status of my package and change my drop off addressed to a better suited location or to hold my package at any location. I was told that they could not do any of those things in person. I had to call a phone number and talk to a computer. That is unacceptable. Customers should be able to get answers when they come in to a location or but given someone who can not a computer. This is more for corporate to see hopefully. Thank you
Mar 25th, 2024

Great staff and Service. 25/01/2024 3pm
Jan 30th, 2024

The workers wont help you they will do anything to not take the package the two ladies that work there need to be more helpful with the customers
Dec 20th, 2023

I have been using this location now for two years. Thier new self scan is a SCAM.I am not medicly cleared to lift anything over 15LBS. They upcharged my shipment over $35.00 stating my 4.6LB cookie jar weighed 35LBS. I can't even lift that. Do not use this location any more go to 59th and Thunderbird. This place is the WORST. Plus I tried to dispute the charge and was giving the runaround for over an hour! SHIP UPS FROM NOW ON!!!
Oct 6th, 2023

Nicole gave me great customer service, the store was clean and the team helped me use the machines because I couldn't figure out how to put my print code in. Thanks FedEx! Appreciate your service
Mar 15th, 2023