Del Taco

The experience was satisfactory, but it did not exceed expectations.
Apr 9th, 2024

I love Del Taco and their prices, but I'm considering not going back because I'm sick of the horrible service and lack of care by their employees. Not to mention the day I sat I'm line at the drive through for 22 minutes with only car in front of me. The employees have been using the excuse that they are only one of two employees, every single time my sister or I go to Del Taco. This has been going on for two years, and there has only ever been one gentleman at the drive through, that provides good service.
Apr 3rd, 2024

Their mini shakes are excellent! I always buy 2!
Mar 30th, 2024

Mar 24th, 2024

3.13.24 12pm, Anthem AZ We pulled into the drive up, we waited for some time and heard nothing. It was not busy, we thought maybe the intercom was broken and they didn't know it. We drove up to the window. Then we see a woman come in from an outside door. She grabs her headset and starts taking orders, we realize that she must have been on a smoke break. She opens the window, and before we can explain the confusion, she yells, "I ain't tak'n no orders at the window!" Before we could utter a word, she broke the stunned silence with "Yer gonna have to drive round, nobody else here knows how to take an orderand I needed abathroom break!" We just drove away speechless. Went to Taco Bell. Sent this into customer service. They sent me a $1 coupon!!! I'm still laughing. I wasn't asking for anything. To receive a $1 coupon speaks volumes about how little this company appreciates customers. UPDATE: customer service reached out, and they apologized. That's really all I wanted, an acknowledgment that they want to improve what happened. Thank you Taco Del.
Mar 16th, 2024