Sunbelt Rentals Climate Control

Feb 19th, 2024

Only reason why Im leaving a review is to save someone else from experiencing what Ive experienced under the new owners Sunbelt. Ive rented from A-Z multiple times over the past 10 years through multiple different companies and never had an issue. Always worked with Susan out of Chandler who is AMAZING! Back in December I had to rent a forklift from them and I was forced to go in since I couldnt get a quote online. Paid and signed for it and they said the only way they could do this is if I rented it for a whole week from Monday- Monday since they didnt have flexibility with their deliveries that week. I agreed to that and took a loss with renting it for a week. Never got a receipt because the rep said they changed systems and they had issues with the new one sending out receipts. My rep in Phoenix was awesome and he agreed that the new system sucked! My event passes and 4 days after I get a call on Thursday asking if I was done using the forklift? I was like yeah, it was supposed to be picked up on Monday, the only day you allowed me to have pickup. The pickup driver said I had to schedule pickups when I was done using the equipment. I said what do you mean schedule a pickup when it was scheduled before I paid because it was the only day you allowed me to have pickup. Go to look at my credit card, they charged me 2 weeks of renting a fork lift I used 1 day. Everytime I call, I get hung up on or transferred. The only person who has offered to help is Susan and they are ignoring her emails now. They sent me Mark Krooks email and never got a response from him and Im so done at this point. 4k down the drain because of their lack of customer care. Will never use them again!
Feb 12th, 2024

I rented a small, portable ozone generator from this location. The entire staff (I wish I could remember their names) was professional, friendly and knowledgeable). They made sure I knew how to operate the equipment and understood the safety concerns. I highly recommend this business.
Oct 27th, 2022

Great experience, renting a transmission jack from these folks I believe the gentlemans name was Jason will help me. He was very friendly. I would definitely highly recommend this company if you need a rental.
May 26th, 2022

Great service.
May 1st, 2022