Phoenix, AZ Medical Billing Service

I finish the MA course in 2016. In the very beginning the staff was VERY nice and friendly almost felt like family but towards the end everybody switch and were kind of m ... more

Cannot recommend as they spam my practice with text messages.

One of the best in the valley! This team spent months straightening out our billing and they didn't stop until we got paid. I don't usually do surveys, but you should kno ... more

Professional

I have worked with Emerald for the last 10 years and my experience has been great. Excellent customer service and everyone there has been great to work with.

Don't bother applying for this company. Something tells me they have a high turn over for a reason guessing how fast they are with their button to deny someone, one could ... more

THE BEST COMPANY EVER

Sketchy

I cant rest in peace without my medical records being taken care of

this is not a billibg services company, they moved. this is a Dental service company

Working with MedFactor has been very smooth, communication is very timely. Its been only two months but we are very satisfied with their billing.

Horrible service! They should be called "Inaccurate Medical Billing".

The office I had a bill for x ray that I paid go to collections. Called delivery they told me what I needed to get it removed and 3 times I spoke to them they were all he ... more

Not helpful, rude, and dismissive when trying to explain purpose of my call.

Excellent services.

Made an appt looking for a new PCP in January, was able to get in and. see Dr Sciara, we discussed arthritis and BP medicine needed change do to no long being effect ... more

Never return calls. They are billing me for services that were paid for and that were completed in Feb/March of 2019. I called them and left messages and they don't ans ... more

All of the phones are disconnected. Are they still in business?

The experience with E&A has been frustrating and extremely disappointing. We are a private practice of physicians and have used E&A for the past several years. Questions ... more

My girl has Crohns Disease, and this scam operation keeps denying every different medicine the doctor keeps prescribing. Have you ever heard or seen news/movies about cro ... more

Great customer service! They were very helpful and answered all my questions about my medical bill.

Run away. Run very far away. This medical billing service is completely incompetent. If you want incorrect billing statements sent to your clients, then hire this comp ... more

Bad customer service. Did not complete the work. Lied, and attempted to steal money! Please be advised!

I used to work for this company and they are definitely a really bad company to work for. They do not take COVID seriously, their have been multiple deaths and cases in t ... more

Terrible customer service. They make you prove everything instead of doing their job and contacting insurance. Gave me the run around and I basically had to do their job ... more