T-Mobile Authorized Retailer
-
1601 N 7th Ave
Phoenix, Arizona 85007 - 602-254-2123
Hours
Chamber Rating
-
Huval Meady
Serenity and Gavin were an absolute pleasure to deal with. They were extremely knowledgeable about service plans, promotions, and devices that are tailored to my needs. Aside from their great knowledge, their hospitality was second to none. While Serenity was making sure I was 100% taken care of, I noticed Gavin teaching an elderly lady how to navigate her smartphone with endless patience and a huge smile. Definitely going back to this location for all my T Mobile needs and I highly recommend that you ask for Serenity or Gavin if you decide to do the same. Thanks guys!
Apr 1st, 2024 -
Jess
NEVER AGAIN will I trust T-Mobile stores while on vacation! I visited this T-Mobile location while I was on vacation with friends. We initially went there to fix a phone screen that cracked. While I was there, I figured I ask how I can lower my bill as I pay $90 for ONE phone and nothing else. The sales rep that assisted my friend and I, came up with something to where my phone bill will become significantly lower, (as what he stated). He told me if I open a 2nd line that it would be cheaper. I didnt need one by any means but since hes telling me itll be cheaper I went with it and figured Ill give it to a friend. I spent almost 7 hours in this store that day. I asked him repeatedly that my phone bill will be cheaper than what Im currently paying. He kept saying it would be. Long story short, I get back home and about 2 weeks later I receive a bill of $300!! Not only did he add a second line, he added a 3rd line that I NEVER asked for. I dont know if its because Im from across country and knew I wouldnt be able to go back, but this was totally UNACCEPTABLE!! Please beware of this location!
Mar 3rd, 2024 -
Gavin Penn
Amazing customer service everyone was very helpful especially Jhoana and Fiorella!
Feb 26th, 2024 -
Oswaldo
By far the best store Ive been too! Fiorella was such a great help. Would recommend to friends and family way to go
Feb 22nd, 2024 -
Juan Carlos Ramirez
Love this store! Always provides great customer service! Ask for Caito or Johanna theyre amazing!
Feb 20th, 2024
About
T-Mobile Authorized Retailer
Visit the T-Mobile store in Phoenix and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 1601 N 7th Ave can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.
Contact Info
- 602-254-2123
Brands
- T-Mobile
- tmobile
Payment Methods
- AMERICANEXPRESS
- ANDROIDPAY
- APPLEPAY
- CASH
- FINANCING
- MASTERCARD
- SAMSUNGPAY
- TRAVELERSCHECK
- VISA
Questions & Answers
Q What is the phone number for T-Mobile Authorized Retailer?
A The phone number for T-Mobile Authorized Retailer is: 602-254-2123.
Q Where is T-Mobile Authorized Retailer located?
A T-Mobile Authorized Retailer is located at 1601 N 7th Ave, Phoenix, Arizona 85007
Q What is the internet address for T-Mobile Authorized Retailer?
A The website (URL) for T-Mobile Authorized Retailer is: https://www.t-mobile.com/stores/bd/t-mobile-phoenix-az-85007-2173?utm_source=google&utm_medium=lastmile&utm_campaign=2173
Q How big is T-Mobile Authorized Retailer?
A T-Mobile Authorized Retailer employs approximately 20+ people.
Q What days are T-Mobile Authorized Retailer open?
A T-Mobile Authorized Retailer is open:
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Sunday: 11:00 AM - 6:00 PM
Monday: 10:00 AM - 8:00 PM
Q How is T-Mobile Authorized Retailer rated?
A T-Mobile Authorized Retailer has a 3.9 Star Rating from 270 reviewers.
Hours
Ratings and Reviews
T-Mobile Authorized Retailer
Overall Rating
Overall Rating
( 270 Reviews )Huval Meady on Google
Serenity and Gavin were an absolute pleasure to deal with. They were extremely knowledgeable about service plans, promotions, and devices that are tailored to my needs. Aside from their great knowledge, their hospitality was second to none. While Serenity was making sure I was 100% taken care of, I noticed Gavin teaching an elderly lady how to navigate her smartphone with endless patience and a huge smile. Definitely going back to this location for all my T Mobile needs and I highly recommend that you ask for Serenity or Gavin if you decide to do the same. Thanks guys!
Jess on Google
NEVER AGAIN will I trust T-Mobile stores while on vacation!
I visited this T-Mobile location while I was on vacation with friends. We initially went there to fix a phone screen that cracked. While I was there, I figured I ask how I can lower my bill as I pay $90 for ONE phone and nothing else. The sales rep that assisted my friend and I, came up with something to where my phone bill will become significantly lower, (as what he stated).
He told me if I open a 2nd line that it would be cheaper. I didnt need one by any means but since hes telling me itll be cheaper I went with it and figured Ill give it to a friend. I spent almost 7 hours in this store that day. I asked him repeatedly that my phone bill will be cheaper than what Im currently paying. He kept saying it would be.
Long story short, I get back home and about 2 weeks later I receive a bill of $300!! Not only did he add a second line, he added a 3rd line that I NEVER asked for. I dont know if its because Im from across country and knew I wouldnt be able to go back, but this was totally UNACCEPTABLE!!
Please beware of this location!
Gavin Penn on Google
Amazing customer service everyone was very helpful especially Jhoana and Fiorella!
Oswaldo on Google
By far the best store Ive been too! Fiorella was such a great help. Would recommend to friends and family way to go
Juan Carlos Ramirez on Google
Love this store! Always provides great customer service! Ask for Caito or Johanna theyre amazing!
Overall Rating
Overall Rating
( 270 Reviews )Write a Review
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