Bank of America (with Drive-thru ATM)

Hours

Monday:
10:00 AM - 4:00 PM
Tuesday:
10:00 AM - 4:00 PM
Wednesday:
10:00 AM - 4:00 PM
Thursday:
10:00 AM - 4:00 PM
Friday:
10:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed

Chamber Rating

3.4 - (25 reviews)
13
2
1
1
8
Read Our 25 Reviews

Chamber Rating

3.4 - (25 reviews)
13
2
1
1
8
  • It's a pity that there's no way to give ZERO to the customer service experience with this branch. First of all, the employee who answered the phone, for the request to transfer me to the branch manager employee started laughing (is that something funny about this request?), but when FINALY BM answered the phone, I understood why the employee allows himself such a dismissive, humiliating and familiar attitude towards the customer! BM over the phone was incredibly rude! "I'm here not for your attitude!" That was the answer for the request to connect to the live person on customer service. That people, definitely, CAN NOT WORK on customer service
    Jan 14th, 2024

  • Alexis Frank

    I absolutely love coming to this bank! Gissell is always so friendly, fast and personable, Ricardo, the manager, helps me with all my banking issues and Jo has the best customer service! I have to say, the whole staff at this location are always on point and it is never a bad experience when I come here. I would give 10 out of 5 stars is possible
    Dec 21st, 2023

  • Dee Arikat

    This is my favorite branch there always there when I need something always welcoming the only branch I usually go too love all my people there Ricardo is the best manager Gisell is so awsome and helpful Joe is always answering my questions they get me in and out so fast and efficient the only branch for me
    Dec 20th, 2023

  • Jason B.

    Fuad and Maxwell were super friendly, communicated well, and were able to help address my needs in an expeditious manner. Great experience!
    Apr 25th, 2023

  • Kristi A.

    Went to open four accounts. No banker. Asked to make an appointment and the employee in the demanded our driver licenses. He claimed to get our names. He could have asked. He was extremely rude and invited us to go elsewhere if we wouldn't give him our licenses to make an appointment. Definitely not doing business with B of A. What a bad look.
    Feb 9th, 2023

Read Our 25 Reviews

About
Bank of America (with Drive-thru ATM)

Bank of America (with Drive-thru ATM) is located at 7579 N 16th St in Phoenix, Arizona 85020. Bank of America (with Drive-thru ATM) can be contacted via phone at 602-674-4918 for pricing, hours and directions.

Contact Info

Products

  • WELCOME TO BANK OF AMERICA IN PHOENIX AZ HOME TO A VARIETY OF YOUR FINANCIAL NEEDS INCLUDING CHECKING AND SAVINGS ACCOUNTS ONLINE BANKING MOBILE AND TEXT BANKING STUDENT BANKING AND CREDIT CARDS.

Services

  • WELCOME TO BANK OF AMERICA IN PHOENIX AZ HOME TO YOUR FINANCIAL NEEDS INCLUDING PERSONAL CHECKING AND SAVINGS ACCOUNTS ONLINE/MOBILE BANKING STUDENT BANKING CREDIT CARDS AND MORE.

Questions & Answers

Q What is the phone number for Bank of America (with Drive-thru ATM)?

A The phone number for Bank of America (with Drive-thru ATM) is: 602-674-4918.


Q Where is Bank of America (with Drive-thru ATM) located?

A Bank of America (with Drive-thru ATM) is located at 7579 N 16th St, Phoenix, AZ 85020


Q What is the internet address for Bank of America (with Drive-thru ATM)?

A The website (URL) for Bank of America (with Drive-thru ATM) is: https://locators.bankofamerica.com/az/phoenix/financial-centers-phoenix-7403.html?utm_source=GMBlisting&utm_medium=organic


Q What days are Bank of America (with Drive-thru ATM) open?

A Bank of America (with Drive-thru ATM) is open:
Monday: 10:00 AM - 4:00 PM
Tuesday: 10:00 AM - 4:00 PM
Wednesday: 10:00 AM - 4:00 PM
Thursday: 10:00 AM - 4:00 PM
Friday: 10:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed


Q How is Bank of America (with Drive-thru ATM) rated?

A Bank of America (with Drive-thru ATM) has a 3.4 Star Rating from 25 reviewers.

Hours

Monday:
10:00 AM - 4:00 PM
Tuesday:
10:00 AM - 4:00 PM
Wednesday:
10:00 AM - 4:00 PM
Thursday:
10:00 AM - 4:00 PM
Friday:
10:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed

Ratings and Reviews
Bank of America (with Drive-thru ATM)

Overall Rating

Overall Rating
( 25 Reviews )
13
2
1
1
8
Write a Review

on Google

image It's a pity that there's no way to give ZERO to the customer service experience with this branch. First of all, the employee who answered the phone, for the request to transfer me to the branch manager employee started laughing (is that something funny about this request?), but when FINALY BM answered the phone, I understood why the employee allows himself such a dismissive, humiliating and familiar attitude towards the customer! BM over the phone was incredibly rude! "I'm here not for your attitude!" That was the answer for the request to connect to the live person on customer service. That people, definitely, CAN NOT WORK on customer service

Business Response on Google Jan 16th, 2024
Hello. We are disappointed to hear this and would like a chance to connect. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Privately message your name, Zip code, phone number, and best time to contact you. Please remember: Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts. A member of our Social Media Client Care team will be happy to review your concern. ^cindy

Alexis Frank on Google

image I absolutely love coming to this bank! Gissell is always so friendly, fast and personable, Ricardo, the manager, helps me with all my banking issues and Jo has the best customer service! I have to say, the whole staff at this location are always on point and it is never a bad experience when I come here. I would give 10 out of 5 stars is possible

Business Response on Google Jan 1st, 2024
Hello Alexis, thanks for letting us know how helpful Gissell, Ricardo and Jo were during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^Peggy

Dee Arikat on Google

image This is my favorite branch there always there when I need something always welcoming the only branch I usually go too love all my people there Ricardo is the best manager Gisell is so awsome and helpful Joe is always answering my questions they get me in and out so fast and efficient the only branch for me

Business Response on Google Dec 14th, 2023
Excellent! We're happy to hear that your recent financial center experience was seamless. Thanks for sharing your experience and positive feedback about Bank of America. We value having you as a client. ^Maggie

Jason B. on Google

image Fuad and Maxwell were super friendly, communicated well, and were able to help address my needs in an expeditious manner. Great experience!

Business Response on Google May 5th, 2023
Hello! Thanks for letting us know how helpful Fuad & Maxwell were during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^Courtney

Kristi A. on Yelp

image Went to open four accounts. No banker. Asked to make an appointment and the employee in the demanded our driver licenses. He claimed to get our names. He could have asked. He was extremely rude and invited us to go elsewhere if we wouldn't give him our licenses to make an appointment. Definitely not doing business with B of A. What a bad look.


Load More Reviews

Overall Rating

Overall Rating
( 25 Reviews )
13
2
1
1
8

Write a Review

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