Chase Bank

Why did you guys call me did my father have an account with you guys and he named me as a benificiary please let me know
Jul 11th, 2022

Dec 5th, 2021

Cool building! Veterans get free checking, free money orders, and a free safety deposit box! The staff is better than excellent, and the bankers can do magic when you are forgetful or need help! GREAT COMPANY!
Nov 30th, 2021

Horrible staffing I suggest going to another chase
Nov 12th, 2021

What a difference a day makes! Yesterday I shared my experience at the branch located at 32nd and Indian School Rd. I am happy to report the Branch Manager Frankie for that location, contacted me this morning to ensure I received a resolution. This morning I went into the branch located at 44th and Camelback. I did as I did before, contacted the Chase fraud team and walked into the branch to be assisted by a personal banker. I had the pleasure of meeting Jordan Dickerson who did not hesitate to assist with my need. When I walked in I explained to Jordan the ordeal I experienced yesterday and he immediately advised how he could aide while waiting for the fraud prevention team to take the necessary steps on their end. Jordan even took the liberty to review my account and see if any auto pay bills had been rejected and he printed for me a list of the merchants to ensure I would know who to update my accounting information with. Jordan's stellar experience is the reason I joined Chase 10 years ago and I want to personally thank him for making me feel like a valued customer in-spite of his calendar!
Sep 26th, 2021