First Convenience Bank

Great bank Great service
Jun 9th, 2023

Very friendly,and accommodating to your needs.
Mar 24th, 2023

Teller at counter by ATM is Rude and Unhelpful! I made a cash deposit and she printed the receipt. I looked for my name or some type of confirmation that I deposited into the correct account. I just opened this account so I dont know my account number. I asked her for something showing my name on the receipt or something showing I made the deposit in correct account with my information. She said we dont print names on the receipt. So I asked again for any type of paper trail showing the deposit with my name. She stared at me like Im dumb!! First of all little girl!!! I dont have time for your sass attitude! I immediately asked for manager. I advised the manager I would like to make a complaint about rudeness and unwillingness to help. I explained the issue she said oh sure I can print out the transaction with your name and gave me a card and wrote my account information on it. Now thats all I was asking for! I Hope Corporate sees this and shows what kind of tellers they hire!! Manager was great and quick!! Im not understanding why this was so difficult for your teller!! Needs more training and customer service skills!!!!!
Mar 3rd, 2023

Jan 27th, 2023

Terrible customer service. Do not waste your time here. Went to open an account and manager kept asking "why don't ypu have a social security number just curious" althought I had already provided everything needed to open an account according to the bank policy. And went out of his way to disciminate telling me he needed to see documention that i was resident not to take a copy but just for him to glance at it and give the okay for the teller to create my account. I was very unhappy on how they do business. All paperwork was given to me without giving me any explanation. I will never go back here again.
Jan 11th, 2023