Global Credit Union

Always friendly, no fees, I love them! Exceptionally helpful!
Mar 4th, 2024

Nice tellers ,always make small talk . They have a coin machine that is free for members. Only irritated that if you want to get advice in stocks the people that do that Do Not return calls .
Jan 26th, 2024

I had a good experience. The workers were helpful and polite
Jan 16th, 2024

OMG! The worst 2 years since the bank has changed totally from automated to a human person. OMG! What a waste of time. We've been banking with them for over30 years. Point is; I just got put on hold hold for 18 mins, then transferred to a manager for another 19 plus min. I just wanted to know y my debit card was frozen.? OMG!
Jan 15th, 2024

The bank tellers should follow policy and not try to implement their own preferences on others. I make a withdrawal every month for over $2000 at the drive thru window and yesterday the lady told me I couldnt make this withdrawal unless I came inside. She stated she can only give me $1000 through the drive thru window. I agreed on the $1000. She then asked how I wanted my money so I told her the denominations I wanted. She proceeds to tell me that I had to come inside to get those specific denominations. Why would you ask me? But again, I make this specific transaction monthly sometimes 2x a month. I told her to just give me any denominations she can but I dont want anything bigger than a $20. At the end of my transaction she told me that this was my one time courtesy. When I asked her when did the policy update she told me this wasnt policy that SHE wanted to count my money to me. If I wanted you to count my money in my face I would go inside. If you cant count $1000 confidently before sending it through the window, that is not my problem. A 10 minute transaction AT MOST took 25-30mins because she wanted to argue with me about how much and what denominations of my money I could withdraw. And on top of that she gave me $500 in 50s and 100s after I asked for nothing bigger than 20s. When I sent the money back she stated you didnt tell me how you wanted it yes I did and you told me that I couldnt have it that way so I told you to give me what I could have as long as it was NOT bigger than a 20. The lies, gaslighting, and threat of a one time courtesy was too much for me. I was not asking for a fee reversal, I was asking for my money. This was not a courtesy at the least.
Aug 29th, 2023