Metro by T-Mobile

albert einstein _{on Google}

Apr 9th, 2024

Terrible customer service, I immediately left and went to a different T-Mobile location

Corrine Thomas _{on Google}

Mar 31st, 2024

Kimberly, shes very pleasant gave me my free tablet. And she set it up. Great customer service. Smile and chatted. Thank you.

Rogelio _{on Google}

Mar 31st, 2024

I went to pay my phone bill and Kinverly was the one who helped me, she is very good at selling and very nice to people.

Juan Lopez _{on Google}

Feb 23rd, 2024

Went in for a plan change and Ivan was very helpful. He made it easy and it helped hes biligual

Elizabeth Quintero _{on Google}

Mar 7th, 2024

I am giving one start because there is no way to give a negative one. What a terrible customer service. This girl is a joke. The luck of respect, knowledge and professionalism are unbelievable. The first time we arrive, it was like a whole bunch of kids playing in the back, then a young lady came out on his socks when he called out. Then they couldn't help and ask us to come back the next day after we wanted to switch to Metro. We came back many times and spent many hours at the store trying to resolve a problem which at the end they couldn't resolve. We finally decided to forget about the problem and buy a new phone, which they promised one price but charged the credit card 150% more of what they said, and then they have the courage to say that she never promised that price. Sincerely, you young lady find another place to work or go to school. Please don"t go to this store, find another place or look for another company. This was the worst, not only in service, presentation but in treatment. We will file a legal complain against you.