The UPS Store

thomas kennedy _{on Google}

Mar 29th, 2024

I use this location on almost a weekly basis- love the scan and return station friendly and knowledgeable staff.

Matt Sanders _{on Google}

Feb 2nd, 2024

Haley was awesome tonight!!!! I wish she worked here more often. She helped me with scanning services when the FedEx across the street was having issues.
I will not go back to the FedEx across the street again.

D M _{on Google}

Feb 2nd, 2024

One guy working, 5 customers out the door. No thanks

Sub Zero _{on Google}

Nov 19th, 2023

I think the only reason some people still have jobs is because they are willing to show up. There is a major shortage of people willing to work. Every business is short staffed these days. I work in sales/ customer service, and we are SEVERELY understaffed. People just aren't applying for jobs. This makes me understand that employees who are there, are tired, overworked, and usually underpaid...i know i sure am, but I treat every customer with the respect, courtesy, and attention I would expect to recieve. This place does NOT. Their employees are garbage.
I stood in line as Eli took forever helping the person in front of me. No one acknowledged me as I entered the store. No greeting, no "welcome", no assurance that they would be right with me...nothing! The female employee was on the phone the entire time. I could hear her conversation, and it was about the weather, lunch, and apparently what the weekend plans were. It was anything but work related. After nearly 20 min, Eli got to me. He wasn't rude, but definitely not friendly and damn sure NOT in a hurry. After another 15 min, I got my package sent out. As I left, the girl was still chit chatting on her phone call.
I come here a lot because it's close and on my way home from work.
I absolutely dread having to visit this store. I procrastinate until the very last minute.
These employees just DO NOT care about the customers. They are there doing the bare minimum to keep their jobs, and management is ok with that because they can't find anyone else whos dependable and willing to work.
It's truly pathetic.