Anchorage, AK Credit Union

Advancial is the Financial hub for my family. My kids started with them in elementary school and have continued with Advancial for over 20 years because of them answerin ... more

Thank you for your business...

Global would refund the transaction when I got robbed because "threats of physical violence does not qualify for payment reversals"

Customer service is always positive, friendly, and helpful always.

Have to get an employee to unlock the restroom.

Went in about a year ago to open up a CD. Distinctively told Charles Telgenhof that I wanted a CD for 1 year. Went in to check on my investment on January 2024 to find ... more

Thank You for the birthday wish.

Great service, small two branch bank.

I have been with this FCU for years. I have had many loans and referred a bunch of people here. It has always been a great experience until recently. A woman named Kylin ... more

Worst banking experience of my life! I used to choose credit unions for better customer service and less fees. NOT HERE!!!! CU1 acts worse than the big corporate banks! C ... more

Couldnt be better! Best credit union ever!

This used to be my favorite branch. The drive thru was always super fast and the employees are very nice. Ever since they put the new atm/video teller machines in there h ... more

11/1/18. Was in and out it less than 5 min. Yasmin was very helpful. She was kind and pleasant. Thank you for great customer service.

Angela & Kalen at the ANC Branch are very knowledgeable a tremendous pleasure too work with!!!

I've been banking with Alaska USA for about 15 years. Their fees are the highest in town, they are the least helpful on the phone, and their loans are sub par. I'd sugges ... more

Do not sign up. If you call for help their online representatives will not help.

I was hired by Miguel cortes. He paid me up front with two checks on the 9th he told me to cash the 8000 dollar one but wait on the 1000 dollar one because he wanted to m ... more

I went into the bank today! Looking for a branch that does shares banking and the customer service was awesome! Sierra was outstanding very good and thank you and your we ... more

Yeah "customer service" is a joke and they do bleed there "member" dry every which way to Sunday! I've been a member for over 2 decades and it's gone worse and worse thru ... more