Rock Point Rental

Carly Brade _{on Google}

Sep 27th, 2023

Just thought Id share what happened to me at best western on McFarland. 700$ was taken from my room. They had no manager for me to speak to because their other manager quit overnight. I not have to wait until tmrw to even start an investigation into this

TJ Naples _{on Google}

Mar 29th, 2022

Rockpoint Rental is a terrible company to rent from. They barely respond to maintenance requests, send maintenance people to your house making tons of noise at 9 am unannounced, and send tours to the house without an agent. They will also hold your security deposit citing nonexistent damage. They also absolutely embellish repair prices attempting to milk every cent out of you. STAY AWAY!

Lesley Nicole _{on Google}

Feb 5th, 2022

THEY DO NOT CARE ABOUT YOU OR YOUR SAFETY! Not professional in any way. STAY AWAY.

Savannah Ballard _{on Google}

Mar 27th, 2020

I love Rock Point! I live in one of their downtown apartments and I couldn't ask for a better apartment building. I have lived in another complex in the downtown Tuscaloosa area and most simply do not live up to the management and maintenance that Rock Point delivers. When I was looking for another apartment, my top priority was safety since most of my items were stolen at my past apartment, after what was assumed by a staff member. After almost two years with Rock Point, I will honestly say I have never had a weird incident or felt uneasy with anyone around the building or most importantly the staff members. Management and the maintenance workers are prompt and friendly with every encounter and they make you feel like you're part of the "Rock Point family". The only downside I have, is getting packages from UPS is almost impossible. I am not sure why they can not get inside the building but setting up an alternative location for pick up would be best. And this might be an UPS issue not management. But tracking the packages are simply a must.

The Petal Connection _{on Google}

Feb 24th, 2019

Warning... thes are poorly run apartments. You will NOT get your secirty deposit back. The place was spotless and they still charged them $600 to clean it. $5 envelope to send meager despit back is laughable. Wish we would have read these review first!