Preston Rhodes: Allstate Insurance

Hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Chamber Rating

Verified Member
4.5 - (26 reviews)
22
0
1
0
3
Read Our 26 Reviews

Chamber Rating

Verified Member
4.5 - (26 reviews)
22
0
1
0
3
  • gina west

    We have been with Rhodes Agency since early 90s when Prestons parents ran the business. NEVER had any issues with claims while they ran the agency. Fast forward 20+ years when Preston took over. Several damaging storms, one being a tornado have come through our neighborhood containing damaging hail. Most in my neighborhood, along with neighbors on both sides of me and across the street have had hail damage and there insurance agencies agreed to roof replacements. Several roofing contractors have been on my roof and said definitely hail damage. A couple of the roofing contractors (at different times) even went on the roof with the ALLSTATE inspectors, and the ALLSTATE inspectors agreed with the roofers there was significant hail damage. I find it odd the reports were sent to ALLSTATES claims department continues to say its the age of the roof. The report came back no damage. Must have something to do with my 500.00 deductible they no longer offer!
    Feb 13th, 2024

  • Kim Mertz


    Jun 28th, 2023

  • Wade Lewis


    Nov 13th, 2022

  • Larry Thomason


    Jul 10th, 2022

  • Pat Brown

    Rhodes Agency is the best. They are very professional and always responsive. They treat you like family
    May 16th, 2022

Read Our 26 Reviews

About
Preston Rhodes: Allstate Insurance

I’m a second-generation Allstate agent. My parents started this agency, and they have always been such great role models for me. I enjoy working with families to help insure what matters most to them.

Contact Info

Products

  • Pell City High School Softball
  • Pell City High School Football
  • Pell City High School Yearbook

Brands

  • Allstate

Languages

  • English

Specialities

  • Life
  • Retirement
  • College Savings Plans

Vidoes

Questions & Answers

Q What is the phone number for Preston Rhodes: Allstate Insurance?

A The phone number for Preston Rhodes: Allstate Insurance is: (205) 338-0502.


Q Where is Preston Rhodes: Allstate Insurance located?

A Preston Rhodes: Allstate Insurance is located at 2107 Martin St S, Ste 103, Pell City, Alabama 35128


Q What is the internet address for Preston Rhodes: Allstate Insurance?

A The website (URL) for Preston Rhodes: Allstate Insurance is: https://agents.allstate.com/preston-rhodes-pell-city-al.html


Q How big is Preston Rhodes: Allstate Insurance?

A Preston Rhodes: Allstate Insurance employs approximately 20+ people.


Q What days are Preston Rhodes: Allstate Insurance open?

A Preston Rhodes: Allstate Insurance is open:
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed


Q How is Preston Rhodes: Allstate Insurance rated?

A Preston Rhodes: Allstate Insurance has a 4.5 Star Rating from 26 reviewers.

Ratings and Reviews
Preston Rhodes: Allstate Insurance

Overall Rating

Overall Rating
( 26 Reviews )
22
0
1
0
3
Write a Review

gina west on Google

image We have been with Rhodes Agency since early 90s when Prestons parents ran the business. NEVER had any issues with claims while they ran the agency. Fast forward 20+ years when Preston took over. Several damaging storms, one being a tornado have come through our neighborhood containing damaging hail. Most in my neighborhood, along with neighbors on both sides of me and across the street have had hail damage and there insurance agencies agreed to roof replacements. Several roofing contractors have been on my roof and said definitely hail damage. A couple of the roofing contractors (at different times) even went on the roof with the ALLSTATE inspectors, and the ALLSTATE inspectors agreed with the roofers there was significant hail damage. I find it odd the reports were sent to ALLSTATES claims department continues to say its the age of the roof. The report came back no damage. Must have something to do with my 500.00 deductible they no longer offer!

Business Response on Google Feb 26th, 2024
Mrs. West, I apologize for your claims experience. As an agent, I always try to do what is best for my clients just as my parents did when they owned the agency. Unfortunately, the claims side of Allstate is somewhat out of my hands. I remember this claim and I remember contacting the claims department on your behalf and trying to get a better resolution for you, however I know it was not the end result that you wanted. I appreciate you being with our agency for some many years, and I hope that we can continue to provide you with the same level of care that you have grown accustomed to for so many years from my parents. Preston Rhodes

Kim Mertz on Google

image

Business Response on Google Jun 17th, 2023
Kim,Thank you for taking the time to rate the Rhodes Agency customer service. Preston Rhodes Agency

Wade Lewis on Google

image

Business Response on Google Jun 17th, 2022
Wade,Thank you for the feedback on the Rhodes Agency. We take great pride in protecting our clients insurance needs.Preston Rhodes and Staff

Larry Thomason on Google

image

Business Response on Google Feb 10th, 2023
Larry,Thank you for the feedback on the Rhodes Agency. Anytime you need something let is know.Thank you for being with the Rhodes Agency and Allstate.Preston Rhodes and Staff

Pat Brown on Google

image Rhodes Agency is the best. They are very professional and always responsive. They treat you like family

Business Response on Google Dec 10th, 2021
Pat,Thank you for the review of the Rhodes Agency client services. We try to make every experience with us quick and painless. We do want to make sure we are taking care of all your insurance needs.Thank you for being with the Rhodes Agency and Allsate.Preston Rhodes and Staff

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Overall Rating

Overall Rating
( 26 Reviews )
22
0
1
0
3

Write a Review

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