Hours

Tuesday:
8:00 AM - 6:30 PM
Wednesday:
8:00 AM - 6:30 PM
Thursday:
8:00 AM - 6:30 PM
Friday:
8:00 AM - 6:30 PM
Saturday:
9:00 AM - 4:00 PM
Sunday:
Closed
Monday:
8:00 AM - 6:30 PM

Chamber Rating

Verified Member
3.2 - (82 reviews)
40
5
1
3
33

About
The UPS Store

The UPS Store #5217 in Madison offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Publix Center.

Contact Info

Products

  • Office Products
  • Mailing Supplies
  • Moving Boxes
  • Stamps & Postage

Services

  • Shipping Services
  • Packing Services
  • Professional Printing Services
  • Mailbox Services
  • Notary Services
  • Freight & Furniture Shipping
  • Small Business Services
  • Document Shredding
  • Faxing
  • Computer Access
  • Passport/Photo ID Services

Payment Methods

  • AMERICANEXPRESS
  • ANDROIDPAY
  • APPLEPAY
  • CASH
  • CHECK
  • DISCOVER
  • MASTERCARD
  • SAMSUNGPAY
  • VISA

Questions & Answers

Q What is the phone number for The UPS Store?

A The phone number for The UPS Store is: (256) 232-3474.


Q Where is The UPS Store located?

A The UPS Store is located at 12060 County Line Rd, Ste J, Madison, Alabama 35756


Q What is the internet address for The UPS Store?

A The website (URL) for The UPS Store is: https://locations.theupsstore.com/al/madison/12060-county-line-rd?utm_source=Yext&utm_medium=organic&utm_campaign=Listings


Q How big is The UPS Store?

A The UPS Store employs approximately 20+ people.


Q What days are The UPS Store open?

A The UPS Store is open:
Tuesday: 8:00 AM - 6:30 PM
Wednesday: 8:00 AM - 6:30 PM
Thursday: 8:00 AM - 6:30 PM
Friday: 8:00 AM - 6:30 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: Closed
Monday: 8:00 AM - 6:30 PM


Q How is The UPS Store rated?

A The UPS Store has a 3.2 Star Rating from 82 reviewers.

Ratings and Reviews
The UPS Store

Overall Rating

Overall Rating
( 82 Reviews )
40
5
1
3
33
Write a Review

Angelique Woods on Google

image Service is always on point ad quick

Business Response on Google Mar 17th, 2024
Greetings Angelique Woods, thank you for your positive feedback. It delighted us to hear that you had a great experience with our service. At The UPS Store, providing top-notch service is our primary goal, and it's great to see that we have done so for you. If there is anything else we can do to enhance your experience, please don't hesitate to reach out.

Shawn Appling on Google

image The literal worst UPS Ive ever been to.

Business Response on Google Jan 15th, 2024
Hi Shawn Appling, we are sorry to hear about this. If you could share more details about what happened during your visit, it would help us take the steps to improve. You can reach us at [email protected].

Neil Frazier on Google

image Fast, efficient, and courteous.

Business Response on Google Jan 20th, 2024
Greetings Neil Frazier, thank you for your positive feedback. It delighted us to hear that you had a great experience with our service. At The UPS Store, providing top-notch service is our primary goal, and it's great to see that we have done so for you. If there is anything else, we can do to enhance your experience, please don't hesitate to reach out.

BC on Google

image I sent over a few files that needed to be printed last Friday and called this morning( Monday) and the girl tells me they haven't printed them out or even looked at them. What's the point of sending something over if they aren't going to review the emails?!? She suggested I submit a print job. The short time my husband and I have been dealing with this place has been nothing but issues, lack of customer service, and they're just totally clueless. This store definitely can be improved in so many ways. I don't mind traveling a few minutes further to go to the Madison Blvd location because Chris has shown me the BEST CUSTOMER SERVICE both times I've had prints done without the hassle and he's pretty efficient as well! THANKS CHRIS!!

Business Response on Google Feb 7th, 2024
Hi BC, you should always feel confident when placing a print order with The UPS Store. We're sorry to hear about the difficulty you and your husband have had and we'll certainly work on improving our service. We are glad our other team made sure you were taken care of. If you need further assistance, please reach out to us at [email protected]. We hope you give us another chance soon.

Emily Gregg on Google

image I went in tonight at 6:28 pm to mail a simple package. There were two employees and another customer in the store. I was told I couldnt mail my package because UPS had already picked up for the day and they wouldnt do another until Tuesday or Wednesday.. but that I could come back tomorrow. I asked what the difference was if the package still wasnt going to go out.. after dealing with an overall less than helpful (although honest) employee.. I finally asked is it because yall are about to close?. He answered yes, maam. So in the time we had this exchange and his unwillingness to help, my package couldve been taken care of. I understand they were about to close but when I walked up and there was another customer, 2 employees and doors were unlocked, the refusal to assist was an absolute insult. Ill use another store going forward.

Business Response on Google Dec 22nd, 2023
Hi Emily Gregg, every customer should feel welcome and supported at The UPS Store. The experience you describe is unacceptable, and we understand you are frustrated. We'd like to hear more about your visit and earn your trust in our team. Don't hesitate to contact us at [email protected] along with the visit date/time and any pertinent details of your visit so we can get in touch with you. Thank you.

Load More Reviews

Overall Rating

Overall Rating
( 82 Reviews )
40
5
1
3
33

Write a Review

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