Chase Bank

Kat Elizabeth (KitKat) _{on Google}

Feb 25th, 2024

Would love to know why nobody here is doing their job at 11:30am on a Monday. Your atms aren't working, your staff isn't acknowledging anybody. Ridiculous

CJ Jimenez _{on Google}

Oct 30th, 2023

Eric Sanchez a service representative was professional, courteous, knowledgeable and with excellent customer service. Thank you. CJ

Patrick Griffin _{on Google}

Sep 10th, 2023

their bank corporate policy allowed for corporate theft of our business a few years ago. was refused service from both teller and mgr for not wearing an oxygen restricting medical device. later they refused to cash checks written from their own bank which I had done for years. will be removing anything to do with them forever

Regina Parks _{on Google}

Aug 12th, 2023

Chase is absolutely the worst bank I have ever dealt with! My sister and I are successor co-trustees of my mother's trust who passed away recently. We brought in a certified copy of the death certificate and notarized copy of the trust agreement. My attorney said to bring these documents to the bank to close the account. Chase will not accept the trust document because it does not say we can act independently. We'll that's the way it was drawn up AND the way we want it. I've asked Chase to put it in writing and they refuse! If we were keeping the account I may understand that they don't want to monitor 2 signatures for withdrawal, but we want to close the account, so that should be a concern. They are holding the funds illegally and are very uncooperative. Logix Federal Credit Union accepted the same document with no problem. A warning to all DO NOT BANK WITH CHASE!!!! THIS BANK IS THE WORST!!!!!! They don't care about their customers and don't even deserve 1 star.