The Aspen

Bubba Foushee _{on Google}

Nov 30th, 2023

The Aspen is conveniently located within waling distance to bars, restaurants, and walking trails in the area. My lease is at the end of the year and I am looking forward to renewing my lease!

rafaelk rafaelk _{on Google}

Nov 29th, 2023

I recommend this apartment for living. We rented a house here while being in Florida, Alexandra, a professional in her field, helped us with this, thank you very much. An apartment with a beautiful view, freshly renovated and friendly staff, large parking, shops within walking distance.

Carlos Tigreros _{on Google}

Apr 1st, 2024

After four years in this apartment, I can confidently say that this was not a positive experience. First, let me give special credit to the maintenance team who does their best in a very difficult situation.
Unfortunately, the persistent issues this building has will take away your peace of mind. Rats and insects will be a routine problem in this apartment. I knew pest control on a first-name basis after so many visits. The heating did not work in my apartment for the first two years in this building. You will smell marijuana in the hallways. The elevators in a building with 17 floors will break down all the time. Last-minute notices where the trash room is made unavailable is the norm. Far too many instances where the building does not have hot water. The AC system will break down for weeks every summer, and yes every summer, it will break down. A fire spread throughout the laundry rooms a few years ago that eliminated the ability to use the laundry rooms for all residents for months. A recent pipe burst eliminated any access to water. A current pipe project in the building will restrict water access for tenants for eight hours at least once or twice a week. Management will not credit or discount your rent in any of these situations.
If you are considering a career in the military or the foreign service, be sure to add a military or diplomatic clause into the lease. The Civil Service Relief Act and the Foreign Service Families Act will give you the right to cancel a lease early without financial penalties once you have military or diplomatic orders. In my own experience, the leasing office will complicate your efforts in exercising the benefits of this law.
No follow-up comment from management is requested, no need to discuss with your office, nor do I desire to see an apology; management should leverage that time to do a better job.

Chelsea M _{on Google}

Jan 16th, 2024

I lived at The Aspen for three years. When I first moved in, it was a good value. It was great for the first year, then things went downhill and remain subpar. They raised my rent annually, and I finally left after finding an actual luxury apartment for less than their price point and with better amenities. What they offer residents is no longer a good value considering the building issues. There are 17 floors, and at least one elevator has not functioned for the past two years. If you have a dog, children, or mobility issues, I wouldnt recommend The Aspen given the ongoing elevator issue. Also, during the past two years, the AC/heat have gone out during periods of record heat and cold; hot water is frequently shut off with limited notice. That said, the maintenance team is really great - if you have an issue, they will normally arrive same-day and resolve it. I did not have any issues with bugs, but was on a higher floor. There is paid laundry on each floor, but at least one machine is often broken. A few years ago, I would have recommended The Aspen enthusiastically, but currently I wouldnt. You can find better elsewhere.

Jessica Talbert _{on Google}

Dec 20th, 2023

I mostly loved the Aspen during my 5 years, but I would not recommend it. There are a variety of reasons below, but this is a great example why I dont recommend it. After Labor Day 2023 they started a pipe project and had to shut off water on Wed. On Tue I asked if it would impact AC bc it was 100 out. I was told it wouldn't. Well, the AC broke. Was told it would be fixed in 15 min, took 5 hours. Same day, hot water broke until Fri evening when it became intermittent. Was told it would be fixed Mon it wasn't fixed for a week. In the meantime, the middle elevator broke again. So in 1 week, we had 3 major systems go down, all which broke earlier this year and were supposedly fixed. Then in Dec, the heat went out again for over 24 hours and once it was fixed, the middle elevator broke again (and as of me writing this was still broken).
One compliment I will give is to Earl. If something went wrong, he was the only person who would take initiative to fix it or make sure it was fixed right or at least would try. Aleksandra wont help whatsoever unless you are a potential tenant.
Exit doors were broken for weeks, kids got on the roof and threw rocks at people and cars, another person set fire to a flower planter using it as an ashtray, and lights around the building were out for several months (some over a year).
In 2022, I alerted them bc the laundry room was so humid that the fire door warped and water was dripping down the walls. Months later, it caught fire(twice). The entire building went a month with no laundry.
In 2023, a tenant threatened to assault me bc I asked him to leash his dog bc I was trying to come out with my dog. The only thing staff did was talk to him. He didn't get a notice of noncompliance for his dog being off leash and they didn't do anything about him threatening me. I was told if I wanted to pursue it further, I would be written up bc my dog is a nuisance bc he barks when he sees other dogs. Evidently, my dog barking is equivalent to threatening to assault someone. Not to mention the only reason my dog barks is bc he was bit by another dog in the building (and I have spent $$ on training and work with him when we go outside to mitigate it).
In 2023, an elevator was out Jan-July. When it came back in service in June, within a week, it went out of service again bc it didnt pass inspection. This meant we were down to two elevators for a 17-story building (only one when the freight elevator was being used or broken, which it broke for several weeks).
July 2023, the AC broke for several weeks, including when we had red alerts for air quality. They said thered be a temporary fix, but when I asked, I received no response. This was after another major AC break a few years prior for several days during a heat wave.
Winter 2022/2023, we went several weeks with the hot water and heat going out multiple times. There was little information to residents, very little notice of planned shut offs (less than 12-24 hours), and several times it broke on a weekend or at night, so it took the vendor forever to fix it.
In 2020, when my dog was bit by another dog on the second floor and they did nothing except demand pet rent from the owner. In the past, any dog that bit another dog was removed from the property.
They have done a lot to update the grounds and main areas. That said, some of the residents do not take care of it. Someone let their dog poop in the middle of the lobby, the elevators routinely smell like pee and pot, dogs poop all over the grounds with sporadic enforcement, and trash/beer bottles are thrown around. This has been a drastic change over the last few years. The cleaning ladies are fantastic, the problem is on weekends or after the leave.
I have so many other examples, but limited space. The problem is, they know the Aspen is the best you can find at that price. You either have to go to a lower quality building or pay more.