Lakeside Buses of Wisconsin

Amber Fitzwilliams _{on Google}

Mar 22nd, 2024

3 days in a row I saw this bus (company/driver) (bus #1751) pick up kids that were crossing the street, without red flashing lights on and no stop sign. How absolutely reckless! Funny, can't get through with the provided phone number, and they have no website. Based on other reviews, I'm not surprised.

The Park Ranger _{on Google}

Mar 15th, 2024

Bus drivers are just fine, it's those who work behind the phone and computers who are insufferable rude Morons, never have I ever had to deal with customer service worse than this

Dallas Coyhis _{on Google}

Apr 3rd, 2024

This is the rudest bus company Ive ever called to see where is the bus at for my son. I called many times before and the person who answered the phone have no customer service skills at all, Im a city bus driver and never once have I called dispatch was talked to the way Lakeside answered the calls. Today I call to see where my son bus was, theyre was a lot of loud noise in the background in the lady who answered the phone asked me in 2 minutes wheres his stop 3 times, I replied three times and for the third time I said 21ect. she replied to me in said its called multitask after hearing my frustration and put me on hold without telling me, the loud elevator music playing in my ears, I just hung up feeling disappointed. This is a ongoing problem with this company, I remember one time someone told me, Loud rude and disrespectful that yall not gonna keep coming at me like this, when all I said was my son bus having came do you know where his bus at? And that same day the bus never came at all so I took him to school. I work every morning so I depends on Lakeside bus company to pick up my son and when I have to call or take him to school its risk me being late for work. This problem needs to be addressed with the staff and maybe recording the conversation with staff and parents so they can work with the staff that need help with customer service. Theres no way I should have to deal with frustrating Everytime I call Lakeside.

Leenette S. _{on Google}

Mar 10th, 2024

Disgusting behavior from your employees. If this guy is not fired, what gives?

Kamitra Washington _{on Google}

Feb 28th, 2024

The first incident with my kids bus driver from lakeside left my kids across the street kitty corner from my house they're five and eight because they wouldn't do her bus check for her the second incident one of my children went out on the bus told the bus driver his little sister is coming out I was tying her shoe her mother as soon as she was going out the door the bus driver put off with only one of my children on the bus and left my daughter behind this is such a poor bus company I would never work for them I would advise other people not to apply I have had many more issues as well with this bus company they're very unorganized and unprofessional