Hawthorn Suites by Wyndham Madison Fitchburg

Hotel Staff were friendly and responsive, the room was clean, pots, pans, and dishes were there and clean BUT I was told that there would be hot breakfasts again in time for our stay and there wasn't. When I complained, the desk guy said that they did have hot food on Special Days - like on Wednesdays... I felt that I had been cheated.
Apr 17th, 2022

The hotel was nice. The rooms are clean and comfy with a kitchenette in every room. A working cooktop, full sized fridge, and a room refresher every other day. The only issue I had my first week was the door lock and my room key. Everyone I left the room, the key wouldn't work to get me back in. So I started going to the front desk as soon as I walked in to the building to get the key rekeyed. Which worked. I informed the front desk too so I'm hoping they will upgrade their doors. I changed rooms for my second week's stay and I dont have any problems with my door/key at all. So it's not every door, just a select few. Breakfast was continental but not "hot". This looks like a COVID change since they have spots for hot food like eggs and potatoes but they were empty. They had a working waffle maker and conveyor belt toaster. They have a microwave and packets of oatmeal as their current selection of "hot" food. They also have the normal prepackaged danishes and muffins, as well as breakfast bars and fruit cups, cold hard-boiled eggs, and yogurt. My biggest annoyance about the breakfast is that the coffee was by the front desk and not with the rest of the breakfast stuffs. It's only an annoyance since I'm lazy but once I realized this I started getting my coffee as I walked by it. Also their complimentary coffee in the rooms-delicious- the coffee in the lobby nasty! Overall a great stay and I still need to finish out the week. Great Job Hawthorne suites!
Apr 4th, 2022

Don't wash the work with water..|
Mar 30th, 2022

Mar 23rd, 2022

Jan 20th, 2022