Chamber of Commerce

      United Bank

      ( 22 Reviews )

      United Bank
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Monday:
      9:00 AM - 4:00 PM
      Tuesday:
      9:00 AM - 4:00 PM
      Wednesday:
      9:00 AM - 4:00 PM
      Thursday:
      9:00 AM - 4:00 PM
      Friday:
      9:00 AM - 4:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.1 - (22 reviews)
      9
      1
      3
      2
      7
      Read Our 22 Reviews

      Chamber Rating

      Verified Member
      3.1 - (22 reviews)
      9
      1
      3
      2
      7
      › ‹
      • Tia Palmer

        The banker Jessica a Martin was very rude and not helpful at all I pray her day gets better because lords knows her Monday wasn't great
        Dec 6th, 2023

      • Brian Mosley

        Worst customer service ever, if it were not so much trouble, I moved my account somewhere else. This branch is the worst.
        Nov 24th, 2023

      • Kayla Long

        This location has the worst customer service I've ever experienced at a bank. I loved the locations in Summersville, WV and Ruckersville, VA. Every single person I've encountered in the drive thru at the downtown Charleston location has had a rude tone, act like it's a bother that you're actually there, and barely give you time to speak. I've been there during various times of day and it's always the same. I highly suggest looking elsewhere if you want a bank with good customer service. I am looking for other options as well.
        Mar 25th, 2023

      • Sasha Taylor

        Great Bank
        Nov 25th, 2022

      • Daniela Crawford


        Apr 22nd, 2022

      Read Our 22 Reviews

      About
      United Bank

      At United Bank, we value all of the relationships we have built since 1839. We are committed to providing each relationship with an unmatched level of service. While we offer competitive products, services, rates and technology, the level of service we provide and our commitment to building relationships is what sets us apart from our competitors. United Bank is backed by a history of safe, sound and secure banking practices that have allowed us to navigate through decades of changing economic environments. Because of this, our employees, customers, shareholders and communities can rely on us to be their banking partner for decades to come.

      Contact Info

      Questions & Answers

      Q What is the phone number for United Bank?

      A The phone number for United Bank is: (304) 348-8400.

      Q Where is United Bank located?

      A United Bank is located at 500 Virginia Street East, Charleston, WV 25301

      Q What is the internet address for United Bank?

      A The website (URL) for United Bank is: https://www.bankwithunited.com

      Q What days are United Bank open?

      A United Bank is open:
      Monday: 9:00 AM - 4:00 PM
      Tuesday: 9:00 AM - 4:00 PM
      Wednesday: 9:00 AM - 4:00 PM
      Thursday: 9:00 AM - 4:00 PM
      Friday: 9:00 AM - 4:00 PM
      Saturday: Closed
      Sunday: Closed

      Q How is United Bank rated?

      A United Bank has a 3.1 Star Rating from 22 reviewers.

      Hours

      Monday:
      9:00 AM - 4:00 PM
      Tuesday:
      9:00 AM - 4:00 PM
      Wednesday:
      9:00 AM - 4:00 PM
      Thursday:
      9:00 AM - 4:00 PM
      Friday:
      9:00 AM - 4:00 PM
      Saturday:
      Closed
      Sunday:
      Closed

      Related Categories

      Ratings and Reviews
      United Bank

      Overall Rating

      Overall Rating
      ( 22 Reviews )
      9
      1
      3
      2
      7
      Write a Review

      Tia Palmer on Google

      image The banker Jessica a Martin was very rude and not helpful at all I pray her day gets better because lords knows her Monday wasn't great

      Brian Mosley on Google

      image Worst customer service ever, if it were not so much trouble, I moved my account somewhere else. This branch is the worst.

      Kayla Long on Google

      image This location has the worst customer service I've ever experienced at a bank. I loved the locations in Summersville, WV and Ruckersville, VA. Every single person I've encountered in the drive thru at the downtown Charleston location has had a rude tone, act like it's a bother that you're actually there, and barely give you time to speak. I've been there during various times of day and it's always the same. I highly suggest looking elsewhere if you want a bank with good customer service. I am looking for other options as well.

      Sasha Taylor on Google

      image Great Bank

      Daniela Crawford on Google

      image

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      Overall Rating

      Overall Rating
      ( 22 Reviews )
      9
      1
      3
      2
      7

      Write a Review

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