CenturyLink Authorized Sales Agent

CenturyLink is a nightmare. It is the only internet service we can get in my area. It would be nice if a good internet company would buy them out. If our internet goes out it is days before they are able to fix it.
Aug 24th, 2022

Best and fast internet Joshua tech 262 is the best ever
Aug 8th, 2022

CenturyLink has had my business for 2 years now and after going threw some hardship the last few months I accumulated about a 500$ bill which I payed off and wanted my internet reinstated. After about a week of them saying it will be back on and me calling everyday besides Sunday and even Sunday I texted someone and they put in an order to have my internet reinstated, I would come home and reset the internet only to find that there was nothing. Then I call to talk to there manager and then get told he is busy and told them I want him to call back within the hour and they couldn't even do that. You as a customer should be at the top of there list as your basically paying there bills indirectly. Which your not. I even got disconnected on there internet chat, like they did not want to help me after I asked them if this would be taken care of this time as I figured it would have been the first time. Anyway bad customer service
Aug 24th, 2022

Stay away from these guys, even if you have to pay more. They constantly mess with the billing and have opened multiple accounts in our names without permission. They refuse to cancel them. They also tried to charge me when they updated their equipment and needed to manually change something. Whatever call center they used to handle their calls is rude and unprofessional with an average wait time of over 20 minutes any time I had to call them because of problems with their service. Any possible savings through this service is NOT worth it, save yourself the headaches and go somewhere else.
Jul 23rd, 2022

Would leave no stars if possible. Had to schedule installation 1 week after a move. After a week with no internet I wanted all day - lots of confirmation texts but no show, no call, no update after waiting til 4pm. Called agent before then to be told they had to research my property before they could try and schedule a new date. No satisfaction, no helpful information, UNWILLING to direct me to someone that could better assist me. DO NOT USE
Jul 21st, 2022