AT&T Store

Aleshia Russell _{on Google}

Feb 28th, 2024

Went in tonight and worked with Pat. I rarely write reviews but I think he deserves some serious recognition. What a shining representation of AT&T I just came in for an upgrade to my phone and he went so above and beyond to provide me services that were such a benefit and I had not even thought to add. I will definitely be returning to work with him again !

Doug Odegaard _{on Google}

Jan 20th, 2024

Extremely knowledgeable, happy and helpful !!!

Kyle Wilson _{on Google}

Jan 19th, 2024

Be WARY of this place's salespeople.
I hate to be the one to break from all the glowing reviews, but my wife and I received pretty shady service by Damon at this location. I just got off the phone with ATT because our bill for two phones and an already paid-off old iPad came to $340 per month... they showed a variety of discounts that were turned off (Damon told us to get AARP for a discount, but it was never applied to our account, despite signing up in front of him) Additionally, every single optional thing, such as insurance and paying for early upgrade eligibility, was turned on after we left.
After an hour with ATT customer service, our bill was just lowered - by half. And they gave me a 90-day credit because we were being over-billed that much.
He turned my iPad into an iPhone from an account standpoint, which was $50 more per month than having it as a tablet.
You can see my other reviews- I don't go around leaving 1-star reviews for fun. I felt compelled to leave this review as the service was sleezy and honestly a total rip-off for us in the end. It may have seemed great in-store, but when the reality was very different makes this a very untrustworthy place of business. Go down the block to the non-franchise store for the actual best deals.

John Fickbohm (John Fickbohm) _{on Google}

Jan 7th, 2024

Went in to find out about my work plan. Got all my answers quickly and correctly. Christian was hands down the best phone pros i have worked with in a long long time. He quickly used his att tools and even multi tasked to keep all the customers happy. Nice work, promote that man.

Lane Bos _{on Google}

Jan 4th, 2024

Customer service Expert , Damon. Met and exceeded all expectations. Questions asked , cross sales executed and all the little add ons - ended up inside our purchase bag. Excellent. Have been with ATT for 20 plus years , not always the best but they make resolve !