Chamber Rating

4.1 - (7 reviews)
4
2
0
0
1
Read Our 7 Reviews

Chamber Rating

4.1 - (7 reviews)
4
2
0
0
1
  • Gillian Spencer


    Apr 13th, 2021

  • Sonja Stonework

    I love the comfort and durability of the clothing...
    Oct 10th, 2019

  • Theresa Eck

    I love this line of clothing and have been buying it for many years. I am familiar enough with their colors, fabrics and sizing that it will be a simple matter to order on line in the future. For many years, I looked forward to visiting the store and enjoying the in-shop experience with a fun and knowledgable staff. Today I tried, for the first time ever in bringing in an opportunity to resolve a point of dissatisfaction, to ask for help with one specific linen top that had worn unsatisfactorily. When I politely epressed that I thought the holes and wear were excessive for just one year when I had been careful to have it professionally cleaned, the correct response would have been "Unfortunately we no longer stock that particular garment, but let's work on a subsitute or solution that will make this right." What I got was "This was meant to be machine washed at home. You were wrong to take it to a professional laundry. This is an old, out of stock item. What is it you want me to do?" When I said that I was actually looking to the merchant to propose a solution, it was furthered with "We have a two week return policy. We can provide you with store credit, but it will be at a fraction of what you paid originally." This entire exchange could have been videotaped for training puposes around how NOT to handle a dissatisfied customer. And the appalling thing is I was dealing with the store manager! I finally asked her to give me back the garment and I will take it to my seamstress for repair. But the cosequence is that I will never set foot in that shop again. She thanked me.
    Sep 2nd, 2019

  • Young Kim


    Jun 9th, 2019

  • pramana gogineni


    Jul 27th, 2018

Read Our 7 Reviews

About
Bryn Walker

Bryn Walker is located at 2616 Ne Village Ln in Seattle, Washington 98105. Bryn Walker can be contacted via phone at (206) 525-0698 for pricing, hours and directions.

Contact Info

  •   (206) 525-0698

Questions & Answers

Q What is the phone number for Bryn Walker?

A The phone number for Bryn Walker is: (206) 525-0698.


Q Where is Bryn Walker located?

A Bryn Walker is located at 2616 Ne Village Ln, Seattle, WA 98105


Q How is Bryn Walker rated?

A Bryn Walker has a 4.1 Star Rating from 7 reviewers.

Ratings and Reviews
Bryn Walker

Overall Rating

Overall Rating
( 7 Reviews )
4
2
0
0
1
Write a Review

Gillian Spencer on Google

image


Sonja Stonework on Google

image I love the comfort and durability of the clothing...


Theresa Eck on Google

image I love this line of clothing and have been buying it for many years. I am familiar enough with their colors, fabrics and sizing that it will be a simple matter to order on line in the future. For many years, I looked forward to visiting the store and enjoying the in-shop experience with a fun and knowledgable staff. Today I tried, for the first time ever in bringing in an opportunity to resolve a point of dissatisfaction, to ask for help with one specific linen top that had worn unsatisfactorily. When I politely epressed that I thought the holes and wear were excessive for just one year when I had been careful to have it professionally cleaned, the correct response would have been "Unfortunately we no longer stock that particular garment, but let's work on a subsitute or solution that will make this right." What I got was "This was meant to be machine washed at home. You were wrong to take it to a professional laundry. This is an old, out of stock item. What is it you want me to do?" When I said that I was actually looking to the merchant to propose a solution, it was furthered with "We have a two week return policy. We can provide you with store credit, but it will be at a fraction of what you paid originally." This entire exchange could have been videotaped for training puposes around how NOT to handle a dissatisfied customer. And the appalling thing is I was dealing with the store manager! I finally asked her to give me back the garment and I will take it to my seamstress for repair. But the cosequence is that I will never set foot in that shop again. She thanked me.


Young Kim on Google

image


pramana gogineni on Google

image


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Overall Rating

Overall Rating
( 7 Reviews )
4
2
0
0
1

Write a Review

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