Flagstar Bank Home Loan Center

Flagstar failed to pay my 1st half 2021 property taxes from Escrow, didn't contact me via phone or e-mail about it, and I ended up having to pay King County $500 in late fees. Obviously won't be banking with them again!
Jun 17th, 2021

Worst phone customer service. Bounced back and forth for two days before someone told me west side states don’t qualify for HELOC or anything similar. Why are you buying mortgages here if you’re not going to offer all services? Please stop.
Jan 10th, 2021

I was with Flagstar for 4 years...when interest rates went down I submitted a refinance application ( actually applied twice) and was turned down. I always paid on time with very good credit rating, but was told I didn't qualify...Went to Mortgage Solutions and was refinanced with 2.75 interest rate ( 4 % with Flagstar) and reduced my monthly payments by $580 monthly....Flagstar is not about its customers it's only there to make money for its administration.. So glad I am no longer with them.
Dec 31st, 2020

Excellent customer service. We worked with Joshua Kittle out of Opes Advisors. Everything went smoothly and without a hitch.
Jan 25th, 2019

Stellar group of Professionals.with a HUGE potential for growth- Flagstar is the wind that will SAIL this company to the moon and back. The views from the offices are incredible and the KITCHEN...the nicest ever.
Jan 11th, 2018