TideCo Furniture & Mattress

AdailyJayloss _{on Google}

Mar 6th, 2022

I went to 4 other furniture before I decided to go here. Austin got me a great deal on a sectional and he even took the time to make sure it would fit where I was going to put it.

CJ Sawyer _{on Google}

Mar 3rd, 2022

Our experience at TideCo was a long one. Picking out our furniture was great, we found exactly what we wanted and ordered it that day. Because of Covid we waited and waited for our furniture. We got mad and frustrated. Then once the furniture came in our date for having it delivered was pushed back because the delivery driver got Covid. Day of delivery, we got a call that our loveseat was messed up. I was very close to asking for a full refund so I could go somewhere else but the manager told us he would upgrade us to the couch version of our set that they had at the store so my furniture could still be delivered that day. The delivery people were quick getting my furniture in and its all set up now and looks great! I know at times I got frustrated with them and probably them with me but in the end it all worked out and my husband and I are very happy with the outcome.

Kristina Pegram _{on Google}

Feb 26th, 2022

I had water damage in August which resulted in me needing to get new bedroom furniture. I knew exactly what I wanted (Bolanburg queen bed and chest),and placed the order. In December, I received all but the footboard of my bed (so really can't put my bed together- the headboard was propped up against the wall), but was happy with the mattress suggestion and my adjustable base that I ended up adding on. They forgot the electrical adapter to the bed, but personally dropped it off a few days later. Through the process, I would have liked more updates regarding the status, whereas I have been calling seeking those out quite a bit. I hope, moving towards the end of Jan., that I will get the remaining piece to my bed and will have help setting the bed up. With successful resolution, I think 4 stars would be appropriate as I understand some of this is out of their control.

Belkin Hernandez _{on Google}

Jan 27th, 2022

I'm happy ... your customer service .... I'm more than happy with my sofa