Barber Shop & Co

May 30th, 2023

Service: Haircut
Apr 19th, 2023

Service: Haircut
Nov 21st, 2022

Sep 3rd, 2022

This saloon lady Manager ( Delina) and the new barber man were very poor customer service and very dishonest. I called the saloon to make an appointment with Tim it was 04/29/2023 . The barber men answered my call and said Tim is available come right now. I went there right after the call. I told the manager lady ( Delina) I have an appointment with Tim. She said Tim is not working today. I told her I just called your employee said Tim is available . Then she lied to me . Sorry they misunderstood Tim and Kim. So I came back. And today 05/01/2023 10:17AM I called them to make an appointment with Tim. I asked and spelled the name correctly. They said Tim is working today and made the appointment for 3:45PM . After work I went there ( Saloon) and I told the manager ( Delina) I have an appointment with Tim . She said Tim is not working today. I was surprised , I told her I called you this morning and you are the one who made the appointment for me. She said misunderstood the name.. She said that you should change the different barber Tim working only 1day here. Next time tell the name Tim is boy not the girl. When I get home my brother called and asked to make an appointment with Tim. We asked Tim is man or lady. The barber man said he is a man and he is working today please come.I was surprised and I want to ask What kind of manager is? Why they are wasting customers time? She thinks that we have a lot of extra time? If they want the customer that is not the right way means lies . They should provide good service without lying to the customer and please dont waste customer time. Service: Haircut
Apr 23rd, 2023