Chamber of Commerce

      The UPS Store

      ( 139 Reviews )

      The UPS Store
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      Yext Power Listing.
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Monday:
      8:30 AM - 6:30 PM
      Tuesday:
      8:30 AM - 6:30 PM
      Wednesday:
      8:30 AM - 6:30 PM
      Thursday:
      8:30 AM - 6:30 PM
      Friday:
      8:30 AM - 6:30 PM
      Saturday:
      9:00 AM - 5:00 PM
      Sunday:
      1:00 PM - 5:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.3 - (139 reviews)
      75
      6
      1
      6
      51
      Read Our 139 Reviews

      Chamber Rating

      Verified Member
      3.3 - (139 reviews)
      75
      6
      1
      6
      51
      › ‹
      • Chris Verdicchio (CVertigo)

        My previous 1-star review was towards UPS itself, not the local UPS Store. I confused the two and reviewed wrongfully. You guys have always been cool to me, so I'll make that five stars for you.
        Apr 9th, 2024

      • Kerry-Ann Parsons

        Went in for a drop off and went smoothly. I didn't need to purchae anything, they had enough cashiers.
        Apr 2nd, 2024

      • Asim Kumar


        Mar 13th, 2024

      • Azhar Bashir

        Incredibly quick in and out
        Feb 12th, 2024

      • Dorian

        Really bad experience with this particular store. Need to improve customer service and supplies stock.
        Jan 15th, 2024

      Read Our 139 Reviews

      About
      The UPS Store

      The UPS Store #3006 in Richmond offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - W Broad & Pump, In Short Pump Crossing Near Martin's.

      Contact Info

      Products

      • Office Products
      • Mailing Supplies
      • Moving Boxes
      • Stamps & Postage

      Services

      • Shipping Services
      • Packing Services
      • Professional Printing Services
      • Mailbox Services
      • Notary Services
      • Freight & Furniture Shipping
      • Small Business Services
      • Document Shredding
      • Faxing
      • Computer Access
      • Passport/Photo ID Services

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • CHECK
      • DISCOVER
      • MASTERCARD
      • SAMSUNGPAY
      • VISA

      Questions & Answers

      Q What is the phone number for The UPS Store?

      A The phone number for The UPS Store is: (804) 360-0189.

      Q Where is The UPS Store located?

      A The UPS Store is located at 3420 Pump Rd, Richmond, Virginia 23233

      Q What is the internet address for The UPS Store?

      A The website (URL) for The UPS Store is: https://locations.theupsstore.com/va/richmond/3420-pump-rd?utm_source=Yext&utm_medium=organic&utm_campaign=Listings

      Q How big is The UPS Store?

      A The UPS Store employs approximately 20+ people.

      Q What days are The UPS Store open?

      A The UPS Store is open:
      Monday: 8:30 AM - 6:30 PM
      Tuesday: 8:30 AM - 6:30 PM
      Wednesday: 8:30 AM - 6:30 PM
      Thursday: 8:30 AM - 6:30 PM
      Friday: 8:30 AM - 6:30 PM
      Saturday: 9:00 AM - 5:00 PM
      Sunday: 1:00 PM - 5:00 PM

      Q How is The UPS Store rated?

      A The UPS Store has a 3.3 Star Rating from 139 reviewers.

      Hours

      Monday:
      8:30 AM - 6:30 PM
      Tuesday:
      8:30 AM - 6:30 PM
      Wednesday:
      8:30 AM - 6:30 PM
      Thursday:
      8:30 AM - 6:30 PM
      Friday:
      8:30 AM - 6:30 PM
      Saturday:
      9:00 AM - 5:00 PM
      Sunday:
      1:00 PM - 5:00 PM
      Nearby UPS - United Parcel Service Locations

      Ratings and Reviews
      The UPS Store

      Overall Rating

      Overall Rating
      ( 139 Reviews )
      75
      6
      1
      6
      51
      Write a Review

      Chris Verdicchio (CVertigo) on Google

      image My previous 1-star review was towards UPS itself, not the local UPS Store. I confused the two and reviewed wrongfully. You guys have always been cool to me, so I'll make that five stars for you.

      Business Response on Google Apr 9th, 2024
      Thank you for taking the time to leave us a rating, Chris Verdicchio. The UPS Store is about delivering world-class service, so we'd love to know what we can do to improve your experience next time. You can share your feedback with us at [email protected].

      Kerry-Ann Parsons on Google

      image Went in for a drop off and went smoothly. I didn't need to purchae anything, they had enough cashiers.

      Business Response on Google Mar 29th, 2024
      Dear Kerry-Ann Parsons, we appreciate you taking the time to share your thoughts. It's lovely to hear that you had a positive experience with our service. At The UPS Store, we are dedicated to providing the best service possible, and it's great to see that we have done so for you. Please let us know if there is anything else we can do to improve your experience.

      Asim Kumar on Google

      image

      Business Response on Google Mar 12th, 2024
      Thank you for taking the time to leave us a rating, Shail! See you next time.

      Azhar Bashir on Google

      image Incredibly quick in and out

      Business Response on Google Mar 1st, 2024
      Thanks for the review, Azhar Bashir! Our team always strives to deliver a quick and seamless experience for all our customers. See you again next time!

      Dorian on Google

      image Really bad experience with this particular store. Need to improve customer service and supplies stock.

      Business Response on Google Feb 28th, 2024
      Hi Dorian, we apologize for any inconvenience you had. We want to make sure you can expect excellent service and a well-stocked store whenever you visit. We'll certainly look into this. Please reach out to us at [email protected] so we can follow up with you. Thank you for your feedback.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 139 Reviews )
      75
      6
      1
      6
      51

      Write a Review

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