Bath & Body Works
Chamber Rating
-
Sandhya K
Great options and discounts.
Apr 7th, 2024 -
Kim Vargas
Apr 3rd, 2024 -
Tiana Clarke
Apr 2nd, 2024 -
Cassandra Owusu
I went to this location to get an online pick up and it was my first time doing so. I didn't know how the process worked so when I saw that so many hours passed by and I didn't receive a notification I went to the store to see if it was ready. The cashier (a woman with straight red hair) seemed a little annoyed that she had to get my order ready for me. I didn't have an issue waiting if that was the case. She just passed me my bag afterward without saying anything. I've worked in customer service for years and this was not a great experience in my opinion. The other associates were nice and I appreciated that.
Mar 23rd, 2024 -
Sherri L. Radday
This store is great IF it is open. I have driven over several times on Saturday mornings in the last couple of months only to find handwritten signs taped on the door stating they are closed. It seems ridiculous to me that this happens repeatedly and only to this one store.
Mar 14th, 2024
About
Bath & Body Works
For over 20 years, we've created the scents that make you smile. Whether you're shopping for fragrant body lotion, shower gel, or the world's best 3-wick candle, we have hundreds of quality products perfect for treating yourself or someone else. Our store associates are ready to help you put together the perfect gift or find the perfect scent for you or your home.
Contact Info
- (804) 282-5388
Payment Methods
- MasterCard
- Visa
Questions & Answers
Q What is the phone number for Bath & Body Works?
A The phone number for Bath & Body Works is: (804) 282-5388.
Q Where is Bath & Body Works located?
A Bath & Body Works is located at 1601 Willow Lawn Drive, Richmond, VA 23230
Q How is Bath & Body Works rated?
A Bath & Body Works has a 4.6 Star Rating from 362 reviewers.
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Ratings and Reviews
Bath & Body Works
Overall Rating
Overall Rating
( 362 Reviews )Sandhya K on Google
Great options and discounts.
Kim Vargas on Google
Tiana Clarke on Google
Cassandra Owusu on Google
I went to this location to get an online pick up and it was my first time doing so. I didn't know how the process worked so when I saw that so many hours passed by and I didn't receive a notification I went to the store to see if it was ready. The cashier (a woman with straight red hair) seemed a little annoyed that she had to get my order ready for me. I didn't have an issue waiting if that was the case. She just passed me my bag afterward without saying anything. I've worked in customer service for years and this was not a great experience in my opinion. The other associates were nice and I appreciated that.
Sherri L. Radday on Google
This store is great IF it is open. I have driven over several times on Saturday mornings in the last couple of months only to find handwritten signs taped on the door stating they are closed. It seems ridiculous to me that this happens repeatedly and only to this one store.
Overall Rating
Overall Rating
( 362 Reviews )Write a Review
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