Atlantic Union Bank

The low rating here is not a myth! You have to have an account to change $20s into $100s. What’s the point?
Aug 26th, 2019

Bank makes rules up as they go, changes name constantly.. Closing my account this week.
May 19th, 2019

Not open on Saturdays. Terrible bank, tired of being with the most different and stupid bank around
Apr 11th, 2019

Horrible went in and they wouldn't cash there own check, poor customer service claimed they called pay roll and no answer to verify the check. Glad I don't bank with them.
Jul 14th, 2018

Ok I see why I walked out now. This place clearly has bad customer service. Bank had only one customer in there. 2 women behind the counter. I just left from out of there at 10:14 this morning. I had on my work uniform and everything. I told the heavyset lady with glasses that I wanted to open an account. A checking account. She told me about the 25 fee to open a new account. But if that wasn't good enough that they have other accounts. That could suit me. I stared at her and said I know about the fees. She then stated I needed 2 forms of IDs. I gave her an updated va va drivers license and a valid credit card. I told her that I just moved, so the address wasn't updated. She then told me that I needed a lease, a bill, etc. I told her, who drives around on their break with those things. From the beginning I felt as though my business was not welcome. Took back all my things. And told her that I'll go to a different location. You can tell that she was shocked. And didn't say anything until I reached the door. I had 3000.00 to open an account. Thanks to her wonderful customer service skills, they won't see my business. And I will be contacting corporate. If that will make a difference. Seeing as though all the negative reviews up here already about this location. But no replys back from anyone. I'm really second guessing this company.
Mar 1st, 2018