Norfolk, VA Bank

It was very helpful. Helped us decide best way to get the results we needed.

Navy Federal Credit Union caught fraudulent charges on my card, called me on a Sunday and asked what my last purchases were. They realized there was an issue. They instan ... more

Today I was helped, if thats what they call it by Savannah who was incredibly rude when I was attempting to make a withdraw with my money as she asked for multiple forms ... more

HOLLY WAS AWESOME!! GREAT CUSTOMER SERVICE!!

Terrific!

I sold an item to somebody and they paid me with a check from this bank I went to that bank to cash that check because it's drawn on that bank and they charge a $10 fee f ... more

Thank you Towne bank for helping me by using the services that you provided once again thank you

They definitely provide great service, thank you

I love my bank. Feel like you have a relationship with them . Everyone greets you with ur name and has and will go out of there way Thanks guys

This has changed from 5 stars to 1! 21 years with Suntrust, personal and business at this branch. However, they made HUGE paperwork error, and it cost us Thousands durin ... more

Manager Lynn, you need to go back to school and learn about our basic constitutional rights. Never go here.

I walked into Chartway nervous but in need of a new car. I was helped with EVERY step of the way. I really appreciate Jordy and his support.

Absolutely great service, the ladies there helped me with everything I needed and did it quickly too. 10/10

Janet at the Truist located in downtown Norfolk is amazing. She was quick, helpful and her kindness made my day!

It's hard to get someone to pick up phone

Permanently closed. Went to branch 5/18/22

It’s closed.

This bank doesn't keep cash!! It doesn't accept cash deposits and you cannot pull out cash from your account or make change. What kind of bank branch doesn't allow this?? ... more

Customer service is a joke

So friendly I have been banking with them since I was 16

Long drive thru times today. It seems as if only 1 teller was handling several cars and the inside is closed. Not so great experience.

Jason did an amazing job. We appreciate his knowledge.

Banking was great when this was BB&T/Suntrust but ever since Truist has taken over it has become unbearable. No matter what day or time, inside or drive through the wait ... more

Extremely slow service. One teller working both the drive-thru and the counter. I pull up to the drive-thru window and I'm told there are three customers ahead of me (all ... more

Incredible!

Stephanie Ames is a very rude and bitter woman.

Wait time is utterly ridiculous not enough tellers and slow service

Yet another branch in a poor neighborhood that is completely understaffed and poorly trained. I watched as these people turned away customers for wires because "the banke ... more

This location is in the heart of Norfolk downtown to be exact parking is not the best but the views are breathtaking the building is beautiful the staff is willing to ass ... more

The Tellers Are Great

I hate this bank

What type of bank does not have cash ....this bank is a @$&#ing joke

I find the attitude of the lady who is today, Monday, April 8 at 10:30 a.m., at the reception of office 893 E Little Creek network in Norfolk, painful, who has denied me ... more

Fast, friendly and knowledgeable.

This is the only real bank left with actual customer service and their app works great!

Live in cottage Lakers

BAD BANK. Took forever for money that I put in the atm to post to my account

It's close to my house they're very nice to the customers they make sure they put up signs that they need to put out there's no long Waits most of the time and if you hav ... more

Good experience

The one on military highway is slow and ATM is down a lot in Norfolk,Virginia.

Only 2 fairly comfortable seats to sit in, with your back to the door! No one likes their backs to the door. The couch is a joke and should be removed for health safety ... more

It's a nice small Bank