Sentara East Market Street Health Center

After calling them and they said yes we can do lab work I driver 30 minutes to get there she tells us she has a list to catch up and go to lunch will not do lab work .
Feb 28th, 2024

I dont recommend going to get your blood work done there. I have very visible veins and usually dont have any issues with getting my blood drawn. I went there yesterday, first the lab lady did not call me by my first name and butchered my last name (it was so bad I had to correct her). Second, it hurt so much when she drew my blood and it wasnt coming out as fast as when I usually get it done. She immediately put a band aid on it and I went about my day though my entire arm was hurting. Later in the day I decided to take the band aid off and the area was severely discolored (see picture). Was this person trained on drawing blood?? If she was new, why wasnt she supervised by anyone? She was alone in the lab. How can I trust the care of the facility if the simple tasks are executed incorrectly?? **Note you still pay for this terrible care
Feb 17th, 2024

Have been getting lab work there for years. Never had issue and they are always courteous and never a long wait to get blood drawn.
Dec 25th, 2023

BEWARE!! They will discriminate against you if you are pregnant! If you are pregnant and experiencing a simple illness aka UTI, yeast infection, the typical things a pregnant woman goes through, they will refuse to see you! They say get an appointment with your OBGYN, I cant get an appointment all the time with them especially when they are UVA. Sentra said go to the ER bc they wont see me for something simple. So I might as well make the ER my primary care doctor. I made an appointment earlier for 11:20 and as soon as they looked on MyChart that I was pregnant they refused to see me. I dont have a high risk pregnancy and they have all my information. I went there before for morning sickness and a uti and refused to treat me and sent me home. They discriminate against pregnant women with simple easy to treat conditions!
Jun 19th, 2023

Dr. Lidiya has displayed a shocking disregard for patient care, prioritizing her own emotions over facts and logic. She abruptly subjected me to now six days of abrupt cold turkey withdrawal without my necessary medication, despite my full compliance with all requirements for stability, peace, and health. This callous act highlights her complete disregard for human life. Furthermore, her dismissive suggestion to go to the ER if my withdrawal symptoms are that unbearable is not both heartless and unacceptable; it is a flagrant display of disregard for human life and well-being. Her emotional biased decision disregards the well-documented risks of withdrawal, including the potential for death. As a medical professional, Dr. Lidiya should understand that abruptly discontinuing long-term medication, especially for someone who is new to the area and in need of a primary care physician, can have severe consequences. This raises concerns about her willingness to jeopardize patient health for personal feelings. As a respected business owner actively involved in the community, I entrusted Sentara as a reputable healthcare facility to support me in maintaining my health. However, Dr. Lidiya's actions has shattered that trust. This feels less like a doctor-patient relationship and more like a power trip, driven by personal animosity. I strongly caution against entrusting your life, care, and voice to a doctor who is more interested in asserting authority than in collaborating with you to ensure your ongoing stability, healthcare, and well-being. As a patient, I deserve to be treated with compassion, empathy, and respect. However, Dr. Lidiya's response completely lacks any shred of these essential qualities. To dismiss my suffering and suggest that I go to the emergency room as if I am merely an inconvenience or a bother is beyond comprehension. It is as if she devalues my existence as a human being, reducing me to a mere statistic or a problem to be shuffled off elsewhere. Dr. Lidiya's actions constitute clear medical malpractice, as she exposed me to cold turkey withdrawal without any treatment plan, medical supervision, or care. Another provider confirmed the inadequacy of this approach and emphasized the importance of developing a gradual discontinuation plan. The fact that another patient faced a similar ordeal of medical malpractice but received the necessary medication further exposes Dr. Lidiya's biased and heartless nature. Her denial to prescribe the medication I have relied on since the age of 17 is unjustifiable and distressing. Dr. Lidiya's employment by Sentara, despite her prioritization of personal needs over patient care, is deeply disappointing and shocking. I strongly advise against seeking care from Dr. Lidiya, as she poses a significant threat to well-being. A healthcare professional should demonstrate compassion, empathy, and respect. Dr. Lidiya's response lacks these essential qualities, dismissing my suffering and suggesting that I go to the ER as if I am an inconvenience. This indifference contradicts the expectations we have of healthcare professionals who bear the responsibility of preserving and improving individual health. The dismissive and dehumanizing suggestion to go to the ER reflects an alarming lack of empathy and a complete failure to fulfill the responsibilities of her profession thus I urge caution when considering a doctor who displays such alarming indifference and callousness. No patient should endure such callousness and indifference during their time of vulnerability. Dr. Lidiya's response is utterly unacceptable, reflecting a complete lack of regard for the sanctity of human life and her oath as a healthcare provider. This behavior represents a grievous violation of ethical standards that should guide medical professionals. Seeking legal action to hold her and Sentara accountable and pursue justice is warranted. Our health and well-being deserve to be treated with dignity and compassion, qualities that Dr. Lidiya has clearly shown herself to be lacking.
Apr 14th, 2023