Pohanka Honda of Fredericksburg

James Wallace _{on Google}

Apr 9th, 2024

Worst place to take your car

Berra Kucukkarasu _{on Google}

Apr 9th, 2024

I came to Pohanka a week ago and brought my car in to sell it to this dealership. Maya was extremely helpful and made the process very quick. If you need help with purchasing a car or selling your car, definitely ask for her. Shes the best!

Benjamin Streubel _{on Google}

Apr 8th, 2024

As I sit in their waiting room with my family, so far I have to say this dealership has been fantastic when it comes to their service department. I called from 30 minutes away with a broke down van and a stranded family far from home. Wes very quickly handled the situation. He got me in touch with Honda roadside, and sent us a shuttle to get us to the dealership. He and his people have been nothing but courteous since we've arrived. Hopefully we will be fixed up and on our way soon. Thank goodness for warranty coverage. And thank goodness for helpful people like Wes.

Praveen Mishra _{on Google}

Apr 6th, 2024

Absolutely horrible experience every time I have been to this dealership. I have a Honda Maintenance package that covers all maintenance and tires. Every time I have been to this dealership they have always given me hard time trying to charge money for the service. Every time they pretend not to find the coverage details. This is absolutely the worst dealership experience I have ever had. I have been a Honda and Acura customer for a long time. I have taken my cars to different Honda and Acura dealership in different state never had any issue. Pohanka is by far the worst dealership I have been to.
By the time I was writing this review they just called my wife and told her we are sorry it is covered.
Advice to Pohanka Honda management please better train your staffs. Focus on retaining your customers not just selling a car but giving your customer a better all round experience that would make them want to come back to your dealership. It is a shame that dealership like yours gives a bad name to the rest.