Sears Hometown Store

horrible customer service, even with proof of purchase would not honor warranty saying they needed the original receipt. I then called sears customer service and they told me that they could get the receipt for me, by calling the store, and that the store would print it for them. WHAT!?? I had salescheck number to reprint receipt for me in store, but they said they "could not." Sears customer says yes they can. Anyhow, I had to drive to Harlingen store at the end, within 2 minutes I had my new product. They pulled up my receipt with my phone number. DO NOT BUY FROM THEM! ITS BETTER TO DRIVE TO THE HARLINGEN STORE TO AVOID HASSLES, THEY ARE WORSE THAN THE DOLLAR STORES!!!!
May 20th, 2018

Every single time I go they always help me find everything Im looking for. Very knowledgeable group of hard working employees. Will definitely keep buying everything I need from them. Highly recommend this store if youre looking for a great selection at great prices.
May 1st, 2018

Love the service, so many friendly people always making sure you get what you need.
Apr 24th, 2018

No greeting, I had to go and ask for help nobody bothered to ask if I needed help with anything, negative attitudes, if they don't wanna work helping out customers they shouldn't be there.
Apr 18th, 2018

I LOVE THIS PLACE! THEY HAVE EVERYTHING I NEED AND THERE'S ALWAYS ALWAYS GREAT CUSTOMER SERVICE! I'VE NEVER HAD A PROBLEM :) IF I COULD RATE IT MORE STARS, I DEF. WOULD!!!
Jan 31st, 2018